Senior Specialist
India
Job Description
Senior Specialist
Chennai, Tamil Nadu

Job Summary

Dispute Management (AR)

Key Responsibilities

  • Lead, mentor, and motivate a team to achieve operational and business targets.
  • Monitor team performance and provide regular feedback.
  • Drive process improvements to enhance productivity and quality.
  • Manage escalations and resolve complex issues in a timely manner.
  • Track key performance indicators (KPIs) and prepare management reports.

Conduct performance reviews and support employee development initiatives

Skill Requirements

Preferred Skills:

  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in operations - Dispute management (AR).
  • Strong decision-making and conflict-resolution skills.

Other Requirements

Experience: 5–8 years

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.