Senior Support Engineer
India
Job Description
Senior Support Engineer
Noida, Uttar Pradesh

Job Summary

Minimum 4+ years experience in SAP preferably in any of the major functional areas (Hands on)and should have experience in leading teams across modules

•    Stakeholder Communication: Communicating with stakeholders to understand their requirements and keep them informed about project /work progress.
•    Risk Management: Identifying potential risks and developing mitigation strategies to ensure project success.
•    Technical Expertise: Providing technical expertise on SAP modules and ensuring that the team follows best practices in SAP enhancement & support
•    Change Management: Skills to manage and implement changes in business processes and systems.
•    Time Management: Ability to prioritize tasks and manage time effectively to meet project deadlines.
•    Attention to Detail: Ensuring accuracy and thoroughness in all aspects of work.
•    Customer Service: Providing excellent service to clients and addressing their needs effectively.
•    Adaptability: Ability to adapt to changing business environments and requirements.
•    Collaboration: Working effectively with team members and other departments to achieve project goals

Key Responsibilities

Minimum 4+ years experience in SAP preferably in any of the major functional areas (Hands on)and should have experience in leading teams across modules
•    Team Leadership: Leading and mentoring a team of SAP consultants and developers, providing guidance and support as needed.
•    Stakeholder Communication: Communicating with stakeholders to understand their requirements and keep them informed about project /work progress.
•    Risk Management: Identifying potential risks and developing mitigation strategies to ensure project success.
•    Technical Expertise: Providing technical expertise on SAP modules and ensuring that the team follows best practices in SAP enhancement & support
•    Change Management: Skills to manage and implement changes in business processes and systems.
•    Time Management: Ability to prioritize tasks and manage time effectively to meet project deadlines.
•    Attention to Detail: Ensuring accuracy and thoroughness in all aspects of work.
•    Customer Service: Providing excellent service to clients and addressing their needs effectively.
•    Adaptability: Ability to adapt to changing business environments and requirements.
•    Collaboration: Working effectively with team members and other departments to achieve project goals

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.