Senior Support Engineer
India
Job Description
Senior Support Engineer
| Chennai, Tamil NaduBengaluru, Karnataka

Job Summary

Senior Asset Management Specialist

Education Qualifications: B.E. Mechanical/Electrical/Instrumentation/Mining/Production

Experience: 8-12 Years

Location: PAN India

 

Industry: Oil & Gas, Chemical, Mining, Utility & Manufacturing

Job Description:

Experience with EAM, CMMS, and ERP systems (e.g., SAP PM, MM, Maximo, Infor, JD Edwards).

Professional Experience in Asset Management and MDM System Evaluation and Consulting

Experience in Digital Transformation & Digital Twin.

Predictive maintenance in smart factories using advanced technologies.

Development and management of Maintenance Master Data, including Functional Location, Equipment, Bill of Materials, Measuring Points, Counters, Maintenance Tasklists, Items and Plans, PM Materials, and Assembly; as well as validation of classification criteria. Knowledge to read and understand the engineering drawings and systems with integration

Knowledge of asset hierarchy, classification, performance management, and inventory optimization. Skilled in asset criticality analysis, FMEA, and RCM

Experienced in creating and optimizing material masters, including cataloguing, enrichment, and spare part de-duplication.

Review vendor-recommended spares and SPIR. Catalogue MRO spares, validate / build BOMs, and perform spares criticality analysis and optimization.

Master Data Management (MDM) encompasses creation, classification, validation, verification, standardization, and enrichment activities, conducted in accordance with Asset Management Standards such as CFIHOS, ISO 55000, ISO 15926, ISO 15489, ISO 14224, and UNSPSC.

Soft Skills: Attention to detail, analytical ability, problem solving, cross-functional collaboration, focus on continuous improvement, and multi-tasking.

Key Responsibilities

1. To troubleshoot and resolve tickets raised by the clients.
2. To undertake training programs for new joinees
3. To perform knowledge transition during project enhancements
4. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
5. To update self on latest technologies and related areas

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2026 totaled $14.7 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.