Senior Support Engineer
India
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Job Description
Senior Support Engineer
Chennai, Tamil Nadu

Job Summary

Required Skills

  • Strong experience in Informatica IDMC (IICS) platform.
  • Hands-on expertise in:
    • Data Integration (DI)
    • Cloud Data Integration (CDI)
    • Cloud Application Integration (CAI)
    • Data Quality (CDQ)
    • Data Profiling
    • Mass Ingestion
  • Experience with ETL/ELT design, development, and performance tuning.
  • Strong SQL knowledge and experience with databases such as Oracle, SQL Server, Snowflake, Azure SQL, or PostgreSQL.
  • Experience integrating data from multiple sources including files, APIs, SAP, Salesforce, and cloud platforms.
  • Knowledge of Data Warehousing concepts, Data Modeling, and Data Governance.
  • Experience working in Agile/Scrum environments.
  • Good understanding of cloud platforms (Azure, AWS, or GCP).

Roles & Responsibilities

  • Design, develop, and maintain data integration solutions using Informatica IDMC.
  • Develop mappings, task flows, workflows, and reusable components.
  • Perform data profiling, cleansing, and data quality validations.
  • Build and optimize ETL/ELT pipelines for large-scale data processing.
  • Integrate on-premises and cloud-based applications.
  • Troubleshoot production issues and provide performance tuning recommendations.
  • Collaborate with business analysts, architects, and stakeholders to gather requirements.
  • Ensure adherence to data governance, security, and compliance standards.
  • Participate in code reviews, testing, and deployment activities.

Key Responsibilities

1. To troubleshoot and resolve tickets raised by the clients.
2. To undertake training programs for new joinees
3. To perform knowledge transition during project enhancements
4. To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
5. To update self on latest technologies and related areas

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.