Senior Support Engineer
India
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Job Description
Senior Support Engineer
Chennai, Tamil Nadu

Job Summary

Provide Level 1 support for PLC and robot-related incidents, perform initial troubleshooting, manage ticket updates, and escalate issues as required.

Key Responsibilities

Provide Level 1 support for PLC and robot-related incidents, perform initial troubleshooting, manage ticket updates, and escalate issues as required.

Skill Requirements

Siemens PLC Programming (FAST Standard), FANUC Robot Programming, ABB Robot Programming, PLC/HMI Troubleshooting

Other Requirements

Incident Management, Ticket Triage, Root Cause Analysis, Manufacturing Support, Knowledge Management
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.