Senior Support Lead - Fab Services
Taiwan
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Job Description
Senior Support Lead - Fab Services
Others, Others

Job Summary

Optical Metrology – Technical Lead (Semiconductor) Summary: Experienced Technical Lead with 10+ years in optical metrology and experimental physics within semiconductor environments. Drives data-driven metrology solutions, automation, and scalable data pipelines to enable high-volume manufacturing and process optimization. Key Responsibilities: • Lead optical metrology development for semiconductor process control • Design and execute experiments using spectroscopy, ellipsometry, interferometry • Develop automated data pipelines for metrology data ingestion, processing, and analytics • Integrate tools with fab systems (SECS/GEM, MES) • Drive yield improvement using statistical analysis and ML models • Lead cross-functional teams and vendor collaborations Qualifications: • Bachelor’s/Master’s in Physics, Experimental Physics, or related field • 10+ years in semiconductor metrology or process engineering • Strong expertise in optical characterization techniques • Experience in Python-based data automation and analytics • Knowledge of fab integration and equipment interfaces Tools & Technologies: • Optical: Scatterometry, Reflectometry, CD-SEM correlation • Data: Python, SQL, data pipelines, ML frameworks • Systems: MES, SPC, SECS/GEM integration

Key Responsibilities

1. Act As A Point Of Escalation For Complex And High-Priority Customer Issues By Utilizing Fab Services Expertise To Ensure Timely And Effective Resolution.
2. Conduct Root Cause Analysis For Critical Issues, Implementing Preventive Measures To Minimize Future Defects And Enhance Service Reliability.
3. Collaborate Closely With Product Management, Development, And Qa Teams To Provide Actionable Feedback On Product Improvements And Influence Design Decisions That Align With Customer Needs.
4. Provide Technical Assistance And Mentorship To Team Members In Resolving Customer Issues, Ensuring Knowledge Sharing And Skill Development Within The Team.
5. Drive Continuous Improvement Initiatives For Support Processes And Workflows By Identifying Opportunities For Innovation, Automation, And Efficiency Enhancements Within Fab Services.

Skill Requirements

1. Strong Understanding Of Fab Services And Its Operational Processes.
2. Proficient In Root Cause Analysis Techniques And Preventive Measures.
3. Excellent Collaboration Skills With The Ability To Influence Product Design Based On Customer Feedback.
4. Solid Technical Troubleshooting Skills With A Focus On Customer Issue Resolution.
5. Advanced Proficiency In Identifying And Driving Process Improvement Initiatives.

Other Requirements

1. Optional But Valuable Certifications: Itil Foundation Certification, Six Sigma Green Belt.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.