Senior Support Lead - IT Operations
Malaysia
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Job Description
Senior Support Lead - IT Operations
Kuala Lumpur, Federal Territory of Kuala Lumpur

Job Summary

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

 

  • Solving application incidents

 

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

 

  • Solving Batch job incidents

 

  • Provide end user support

 

  • Authorization management

 

  • Constructively escalate to other parties in case of data delivery issues

 

  • System monitoring

 

  • Ensures ongoing maintenance as well as updating of documentation and test data.

 

What we're looking for

 

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

 

Key Responsibilities

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

 

  • Solving application incidents

 

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

 

  • Solving Batch job incidents

 

  • Provide end user support

 

  • Authorization management

 

  • Constructively escalate to other parties in case of data delivery issues

 

  • System monitoring

 

  • Ensures ongoing maintenance as well as updating of documentation and test data.

 

What we're looking for

 

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

 

Skill Requirements

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

 

  • Solving application incidents

 

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

 

  • Solving Batch job incidents

 

  • Provide end user support

 

  • Authorization management

 

  • Constructively escalate to other parties in case of data delivery issues

 

  • System monitoring

 

  • Ensures ongoing maintenance as well as updating of documentation and test data.

 

What we're looking for

 

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

 

Other Requirements

HCL Technologies Malaysia SDN BHD is seeking a motivated and talented Simcorp Dimension Analyst to join our team in Kuala Lumpur This full-time position offers the opportunity to work on cutting-edge projects and collaborate with a dynamic team of professionals.

What you'll be doing

 

  • Solving application incidents

 

  • Maintaining Simcorp Dimension System Operations Platform (SOP)

 

  • Solving Batch job incidents

 

  • Provide end user support

 

  • Authorization management

 

  • Constructively escalate to other parties in case of data delivery issues

 

  • System monitoring

 

  • Ensures ongoing maintenance as well as updating of documentation and test data.

 

What we're looking for

 

  • Bachelor's or Master degree in information technology
  • 6+ years of experience working on Simcorp dimension product.
  • Knowledge and experience in Simcorp Dimension product maintenance.
  • Experience in SQL.
  • Experience with SCD integrations (Data Extractor, APIs, market data feeds), trade lifecycle, financial instruments, and portfolio accounting
  • Familiar with Batch monitoring tools, Job schedulers (Control-M, Autosys), Log analysis
  • Experience with FTP/SFTP for secure file transfers and message queues
  • Hands-on experience in troubleshooting FIX (Financial Information exchange) connectivity issues
  • Knowledge in Capital Market is a must
  • Work experience in Finance, banking or insurance industry is preferred.
  • Excellent communication and collaboration skills.
  • Autonomy, proactivity, listening and advising are soft skills that we will be vigilant on.
  • Malaysian candidates preferred

 
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.