Senior Support Lead
India
Job Description
Senior Support Lead
Gandhi Nagar, Gujarat

Job Summary

  • Extensive knowledge in AWS, Terraforms.
  • Support automated patching for ephemeral EC2s or EMR
  • Resolution of cloud security findings (global app infra)
  • Support standard & self-service Jenkins jobs
  • Level 2 Support Jenkins, Bitbucket, Nexus
  • Support developers using custom AMI Factory
  • Cloud cost savings consulting
  • Provide developer support for DevOps tools
  • Generate entitlement review data for DevOps tools
  • Support for logging infrastructure and plumbing
  • Work with dev team to implement custom solutions
  • Bitbucket - Request for manual repository settings for hooks, permissions and non self-service
  • Set up Self-Service CI/CD Jobs (platform)- Jenkins
  • Set up Self-Service CI/CD jobs for temporary EC2 Resources
  • Create Jenkins Jobs for Model/Prod
  • Create Terraform Scripts for Model/Prod
  • Enforce Tagging Standards
  • Define CI/CD Processes and Procedures
  • Maintain IAM Roles
  • Integrating Security Scan with Jenkins - Fortify, Twistlock
  • Training & Encourage CICD Adoption - Teams channel
  • Ready to work in rotational shifts

Key Responsibilities

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.