Job Summary

Delta V – Support Automation Engineer

What you will do:

• Provide day to day software support for our new DeltaV API facility at site
• Hybrid working available, based on site activities
• Support capital projects to ensure DeltaV DCS automation systems are delivered in line with expectations
• Provide technical support to project and site automation teams
• Maintaining DCS automation systems in a validated state

 

What skills you will need:

• Bachelor's degree or higher in Automation Process Control, Computer Science, or Software Engineering (other engineering degrees considered based on experience).
• Ideally 3+ years experience preferably GxP (life science, pharma, med device)
• Technical and operational software expertise on DeltaV DCS systems. Recipe experience will be beneficial.
• Good project execution skills.
• Good communication and interpersonal skills.

Key Responsibilities

1. To act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution.
2. To create the root cause analysis for critical issues and put in place necessary preventive measures to reduce future defects.
3. To collaborate closely with product management, development, and QA teams to provide feedback on product improvements, influence product design, and ensure alignment with customer needs.
4. To provide technical assistance to the team members in resolving customer issues.
5. To drive continuous improvement initiatives for support processes, workflows and Identify opportunities for innovation, automation, and efficiency enhancements.

Skill Requirements

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Other Requirements

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