Senior Team Lead
India
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Job Description
Senior Team Lead
Chennai, Tamil Nadu

Job Summary

The candidate is responsible for leading end-to-end document fulfillment operations, ensuring accurate, timely, and compliant delivery of customer and regulatory documents. The role focuses on operational excellence, people leadership, SLA adherence, risk control, and continuous process improvement.

 

Key Responsibilities

  • Oversee day-to-day document fulfillment activities including generation, validation, dispatch, and archival of documents.
  • Ensure adherence to SLAs, quality standards, and regulatory requirements.
  • Monitor workflow volumes, turnaround times, and exception handling.
  • Manage escalations related to delays, quality issues, or compliance risks

Skill Requirements

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.