Senior Technical Architect
Canada
Job Description
Senior Technical Architect
Toronto, Ontario

Job Summary

 Retail Solution Architects to design and govern end-to-end solutions across the retail value chain—Supply Chain & Logistics, Store Technology, Merchandising, eCommerce/Digital, and enabling capabilities including AI/ML, data platforms, integration, and cloud. You will translate business outcomes into secure, scalable, and resilient architectures, partnering closely with product, engineering, data, security, and operations teams.

Key Responsibilities

Architecture & Solution Design
Lead solution architecture for initiatives across supply chain, stores, merchandising, and digital platforms.
Produce and maintain architecture deliverables: high-level designs, integration flows, sequence diagrams, data flows, NFRs, deployment views, and architecture decision records (ADRs).
Define target-state architectures and transition roadmaps aligned to enterprise standards.
Ensure solutions meet non-functional requirements: availability, performance, resiliency, scalability, security, and operability
Retail Domain Enablement (Cross-domain)
Architect solutions across domains including:
Supply Chain & Logistics: demand planning, replenishment, inventory visibility, WMS/TMS integration, ASN, yard management, DC automation, last-mile.
Store Technology: POS, store inventory, handhelds, RFID, edge solutions, offline/nearline patterns, store networking.
Merchandising: PIM, pricing & promotions, assortment planning, vendor onboarding, space/category analytics.
Digital & Omnichannel: eCommerce, order management, fulfillment orchestration (BOPIS/ship-from-store), returns, customer identity.
Cloud, Data, Integration & AI
Design cloud-first solutions using Azure and/or Google Cloud architecture best practices.
Architect enterprise integration using APIs, event-driven patterns, streaming, and batch.
Partner with data and AI teams to enable:
AI/ML lifecycle architecture (training pipelines, deployment patterns, inference)
GenAI-enabled use cases with responsible AI guardrails
Advanced decisioning for forecasting, pricing, inventory, personalization, and fraud.
Promote strong data architecture practices: domain-aligned models, master/reference data, lineage, and privacy.
Governance, Standards & Delivery Enablement
Participate in and lead architecture reviews; provide guardrails without slowing delivery.
Define and promote reusable reference architectures and patterns.
Ensure secure-by-design and operationally ready solutions in partnership with security and SRE teams.
Mentor engineers and analysts; contribute to architecture and engineering communities of practice.
Stakeholder Partnership & Influence
Work with Product, Engineering, and Business leaders to shape solution options and trade-offs.
Clearly communicate architectural intent, risks, and decisions to both technical and non-technical audiences.
Act as a trusted advisor during delivery and planning.

Skill Requirements

Architecture modeling (C4, UML, sequence/data flows, domain models).

Supply Chain & Logistics, Store Technology, Merchandising, eCommerce/Digital, and enabling capabilities including AI/ML, data platforms, integration, and cloud

Strongly preferred
Experience with retail enterprise platforms such as OMS, POS, WMS/TMS, ERP, PIM, pricing or promotion engines.
Data platform and analytics architecture experience (lakehouse/warehouse patterns, streaming).
AI/ML or GenAI architecture exposure, including deployment, monitoring, and responsible AI considerations.
Store edge computing or offline-first architecture experience.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.