Job Summary

Sr.No
    
Skill
    
Technical Area
    
Must Have / Good to Have
    
Acceptance to T\&D

1
    
AppDynamics Monitoring & Configuration for WMS Manhattan
    
Application Performance Monitoring (APM), Observability
    
Must Have – Mandatory experience in WMS Manhattan monitoring setup, agent deployment, APM components
    
Yes

2
    
Manhattan WMS Architecture & Transaction Flow Understanding
    
WMS Manhattan Functional & Technical Architecture
    
Must Have – Strong understanding of transaction flows, integrations, dependencies
    
Yes

3
    
SQL & Performance Diagnostics
    
Database Monitoring, Performance Tuning
    
Must Have – Strong SQL, complex query building, troubleshooting
    
Yes

4
    
Integration Monitoring & ServiceNow Automation
    
Integrations (APIs, Queues, Batch Jobs), ITSM Automation
    
Good to Have – Experience with ServiceNow integration, automated alerting & incident creation
    
Yes

Key Responsibilities

1. To analyze |define and design technical solution for ERP product’s enhancement and work towards continuous improvement during product implementation and production support stages.
2. To coordinate with technical teams for pending RICEFs and act as a primary point of contact for addressing complex technical issues.
3. To collaborate and interact with the client and other cross functional teams for gaining understanding of the requirements so as to deliver seamless technical solutions.
4. To anchor team meetings ensuring effective communication, collaboration, and coordination within the technical consultant team and the clients.
5. To mentor and train junior consultants, fostering a culture of knowledge sharing and continuous learning within the team.

Skill Requirements

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Other Requirements

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