Job Summary

To understand client requirements and lead the delivery of technical solutions ensuring alignment with client requirements and business objectives.

Key Responsibilities

To provide end-to-end application support, configurations and integration support for Recruiting Management, Recruiting Marketing, Learning Management and Onboarding modules in a production environment.

•    Configure and maintain business rules, workflows, onboarding processes, notification templates, document templates, learning assignments, curricula, programs, learning history and recruitment workflows.
•    Monitor and resolve onboarding process failures, business rule errors, workflow exceptions and issues related to employee onboarding.
•    Investigate and resolve pending errors related to data validations, business rules, duplicate records, foundation object dependencies and integration failures.
•    SAP SuccessFactors Certification in Learning Management, Recruiting and Onboarding with strong understanding of learning, Recruiting and Onboarding processes and their integration with other SuccessFactors modules.
•    Support metadata configurations, picklists, XML-based configurations, provisioning related activities and system administration.
•    Oversee system integrations across SF Platform, BizX, IAS/IPS and third-party systems
•    Support data migration, validation and reconciliation activities
•    Design and support User Acceptance Testing (UAT) and resolve defects
•    Ensure seamless requisition, candidate, offer and onboarding workflows through ongoing support and maintenance.
•    Investigate issues to identify root causes and recommend resolutions, escalating defects to SAP as needed.
•    Partner with Employee Central to support hire and rehire integrations.
•    Perform data corrections and minor data loads as required.
•    Execute testing for system fixes, releases, and minor enhancements.
•    Maintain comprehensive documentation of configuration workbooks, functional specifications, process flows, and user guides for reference and audit purposes.
•    Support system upgrades and participate in release activities.
•    Adjust configurations for new releases, patches, and updates, implementing optimizations and enhancements as appropriate.
•    Evaluate new module capabilities and assess requested changes to recommend improvements that enhance user experience and process efficiency.
•    Strong understanding of hire to onboard lifecycle processes.
•    Proven expertise in SAP configuration tools, techniques, and best practices.

Skill Requirements

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Other Requirements

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