Senior Technical Lead - 2D Drawing and Detailing
United States
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Job Description
Senior Technical Lead - 2D Drawing and Detailing
Waukesha, Wisconsin

Job Summary

Role SummaryWe are seeking a hands-on Technical Writer to develop and maintain high-quality User Manuals, Service Manuals (mandatory), and Cybersecurity Manuals (good to have). The ideal candidate should be proficient with Oxygen XML and Adobe FrameMaker, skilled in technical illustrations using Adobe Photoshop, Adobe Illustrator, and Snagit, and experienced with CMS platforms such as SDL (mandatory) and Astoria (good to have).This role involves continuous interaction with DevOps, UI/UX, V&V, PSR (Cybersecurity), and Program SMEs (LSI, LSD, and LPI) to gather inputs, clarify technical details, and collaborate effectively to ensure timely and accurate completion of all manuals.

Key Responsibilities

Key ResponsibilitiesPlan, author, and maintain User Manuals and Service Manuals aligned to product releases and service operations.Create and update installation, configuration, troubleshooting, and maintenance procedures.Develop task-oriented, structured content using Oxygen XML and Adobe FrameMaker (DITA or structured authoring).Produce clear visuals, callouts, and schematics using Photoshop, Illustrator, and Snagit; create short instructional clips as needed using Adobe Premiere Pro or DaVinci Resolve (nice to have).Manage content lifecycle in SDL (mandatory) and Astoria (nice to have), ensuring version control, reuse, metadata, and governance.Work closely with DevOps (builds, deployment changes), UI/UX (interface updates), V&V (test outcomes and validation), PSR/Cybersecurity (controls and mitigations), and Program SMEs (LSI, LSD, and LPI)  to secure approvals and technical accuracy on the manuals.Ensure documentation adheres to style guides, terminology standards, and compliance requirements relevant to the domain (e.g., traceability, audit readiness).Drive documentation schedules, maintain change and HII logs, and maintain documentation quality metrics.Conduct content reviews with LSI and service-readiness documentation for field teams.

Skill Requirements

Must-Have QualificationsManuals Expertise - User Manuals and Service Manuals (mandatory), with a strong portfolio demonstrating complex procedures and field-service content.Authoring Tools - Oxygen XML and Adobe FrameMaker (mandatory), with experience in structured authoring/DITA or similar models.Illustration Tools - Adobe Photoshop, Adobe Illustrator, and Snagit (mandatory) for technical graphics and annotated workflows.CMS - SDL (mandatory) for content management, versioning, workflow, and publishing.Collaboration - Proven experience working closely with DevOps, UI/UX, V&V, PSR/Cybersecurity, and SMEs (LSI, LSD, and LPI) to gather inputs and complete manuals.Communication - Excellent written communication, information architecture, and stakeholder management skills.

Other Requirements

Cybersecurity Manuals exposureCMS: Astoria knowledge.Video: Adobe Premiere Pro or DaVinci Resolve for short how-to videos/micro-learning artifacts.Familiarity with compliance frameworks in regulated domains (e.g., healthcare, aerospace, or industrial systems), including traceability and audit expectations.Understanding of single-sourcing, component content management, and multi-channel publishing (PDF, web help, service portals).
Maximum Salary (US):  148000
Minimum Salary (US):  78000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.