Job Summary
Summary The Network Product Quality Engineering team is looking for a hands-on Product Quality Engineer to support network hardware across the full product lifecycle — design maturity and build readiness, NPI builds, mass production ramp, and sustaining/field quality. This role expands the team's execution bandwidth by owning the day-to-day mechanics of quality data, issue tracking, documentation, and cross-functional follow-through.
Key Responsibilities
Responsibilities ● Collect and analyze build and field quality data (yield, FPY, failure Pareto, DPPM, RMA trends); maintain recurring quality dashboards and build reports. ● Own the quality issue tracker end to end: intake, triage support, ownership, aging, escalation, and closure verification. ● Drive cross-functional follow-through with Design, Test, Manufacturing, Supplier Quality, Program Management, and Ops. ● Support build readiness reviews and NPI/ramp gates: checklists, entry/exit criteria, open-issue burndown, gate documentation. ● Provide onsite build support: line-side failure triage support, defect capture, sample handling, and failure analysis request tracking to closure. ● Track root cause and corrective actions (5-Why, 8D, CAPA) and verify effectiveness. ● Create and maintain quality documentation: inspection criteria, control plans, quality alerts, and lessons learned. ● Monitor field quality signals and support containment and permanent fix tracking for field escapes.
Skill Requirements
Minimum Qualifications ● Bachelor's degree in Electrical, Mechanical, Industrial, or Manufacturing Engineering, or equivalent experience. ● 3+ years of experience in product quality, manufacturing quality, test, NPI, or reliability engineering for electronic hardware. ● Experience analyzing manufacturing/quality data and building recurring reports. ● Working knowledge of root cause analysis, 8D/5-Why, CAPA, and basic SPC. ● Demonstrated experience owning issue trackers and driving closure across multiple stakeholders. ● Ability to work onsite in Fremont or Menlo Park, with flexibility for build-support hours and occasional travel to CM sites.
Other Requirements
Preferred Qualifications ● Experience with networking hardware (switches, routers, optical modules, cabling, NICs, line cards) or data center hardware. ● Proficiency with SQL, Python, or dashboarding tools to automate quality reporting. ● Experience working directly with CMs/ODMs and component suppliers in Asia. ● Familiarity with ATE/functional test flows, test log analysis, and reliability testing (ORT, HALT/HASS).