Senior Technical Lead - Spring Boot, React.js, Java
India
Job Description
Senior Technical Lead - Spring Boot, React.js, Java
Madurai, Tamil Nadu

Job Summary

Overview of the Role

As a Java & Web Applications Support Specialist, you will ensure the operational stability of Java-based web applications for pharmaceutical clients. Your focus will be on incident management, application troubleshooting, and maintaining high availability.

 

Detailed Responsibilities

• Provide L2/L3 support for Java and web applications, ensuring high availability and performance.

• Manage incidents, service requests, and changes using ServiceNow, following ITIL best practices.

• Monitor application health using Dynatrace and BigPanda, proactively identifying issues.

• Troubleshoot application errors, performance issues, and integration problems.

• Collaborate with development teams to escalate complex issues and coordinate bug fixes.

• Document known issues, troubleshooting procedures, and runbooks in Confluence.

• Track support activities in JIRA, ensuring SLA compliance and timely resolution.

• Perform routine maintenance and basic automation using shell scripts.

• Coordinate with infrastructure teams for AWS/Azure-related issues.

• Participate in on-call rotations and incident response activities.

Key Responsibilities

1. Lead and mentor a team of developers in designing and implementing high-quality, scalable, and secure applications using spring boot, react..js, and java.
2. Collaborate with stakeholders to understand requirements, provide technical guidance, and ensure timely delivery of solutions.
3. Drive best practices in coding, design, and development methodologies within the team.
4. Conduct code reviews, performance tuning, and troubleshooting to ensure optimal performance of applications.
5. Stay updated with the latest technologies and industry trends to suggest improvements and innovative solutions.

Skill Requirements

Skill Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• 2+ years of experience in application support or IT operations.

• Strong understanding of ITSM processes (ITIL certified preferred) and experience with ServiceNow.

• Proficiency with Dynatrace, BigPanda, or similar monitoring tools.

• Experience with JIRA for ticket management and Confluence for documentation.

• Basic shell scripting skills for automation.

• Foundational knowledge of AWS and Azure cloud platforms.

• Basic understanding of Java, web application architecture, and APIs is a plus.

• Excellent problem-solving, analytical, and communication skills.

• Exposure to GenAI technologies and Gemini for AI-assisted operations and automation is a plus.

Other Requirements

Need to map her in this SR. Archana Devi Thangapandi <archanadevi.thang@hcltech.com> - 52284431

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.