Senior Technical Lead
Canada
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Job Description
Senior Technical Lead
Prince County, Prince Edward Island

Job Summary

This is a senior-level position focused on leading the design, integration, and delivery of scalable Adobe Journey Optimizer (AJO) platforms. The role combines strategic and technical leadership to enhance marketing operations and personalization capabilities.

Key Responsibilities

  • Lead AJO solution architecture and implementation with agency delivery teams.
  • Align marketing use cases with journey logic, segmentation, and activation workflows.
  • Define schemas, identity stitching, and real-time event models.
  • Configure platform components: offers, decisioning rules, triggers, and journeys.
  • Partner with Data Engineering to optimize Snowflake data for AJO activation.
  • Define customer attributes, behavioral events, and consent workflows.
  • Validate data flows and integration processes.
  • Upgrade customer journeys for better personalization and scalability.
  • Collaborate with Email Ops and Marketing Ops to activate journeys.
  • Coordinate with cross-functional teams: Martech, CRM, Legal, Brand, etc.
  • Document platform configuration, use case mapping, and QA plans.

Skill Requirements

  • 10+ years in marketing technology or digital implementation.
  • Hands-on expertise in Adobe Journey Optimizer.
  • Certifications: AJO Architect, AEP Business Practitioner, Adobe Target.
  • Strong understanding of journey architecture and real-time personalization.
  • Experience with Snowflake or similar cloud data warehouses.
  • Proficiency in designing data schemas and decisioning strategies.
  • Familiarity with GDPR/CCPA compliance and consent management.
  • Skilled in JSON payloads, APIs, and event instrumentation.
  • Knowledge of AJO integration with Adobe Experience Platform (AEP) and Real-Time CDP.
  • Excellent collaboration and documentation skills

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.