Senior Technical Lead
India
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Job Description
Senior Technical Lead
Bengaluru, Karnataka

Job Summary

Looking for an expert ServiceNow HRSD Developer with strong knowledge of ServiceNow HRSD modules, including HR Case Management, Lifecycle Events, HR Service Catalog, and Employee Center with 7-10 yrs experience in SeviceNow HRSD development area.

Key Responsibilities

Key Responsibilities

  • Design, develop, and configure ServiceNow HRSD modules, including HR Case Management, Lifecycle Events, HR Service Catalog, and Employee Center.
  • Build HR workflows using Business Rules, Client Scripts, Script Includes, UI Policies, and Flow Designer.

Integration & Data Management

  • Integrate ServiceNow with HR and enterprise systems such as SuccessFactors, Workday, and Active Directory/Azure AD.
  • Use Integration Hub, REST/SOAP APIs, and MID Server integrations.

User Experience & Portal Development

  • Customize Employee Center/Service Portal, including widgets, pages, and layouts.
  • Enable self-service through knowledge management and Virtual Agent, where applicable.

Skill Requirements

Technical Skills

  • 7–10+ years of ServiceNow development experience.
  • 5-7 years of ServiceNow HRSD Development experience.
  • Strong knowledge of HRSD modules, JavaScript, and Glide APIs.
  • Experience with Flow Designer, IntegrationHub, and Service Portal/UI Builder.

HR Domain Knowledge

  • Understanding of Hire-to-Retire, case management, and HR operations.
  • Experience partnering with HR stakeholders and business teams.

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.