Senior Technical Lead
Canada
Job Description
Senior Technical Lead
Ajax, Ontario

Job Summary

Job Title: Sales Operations & Data AnalystJob SummaryWe are looking for a data-driven Sales Operations & Data Analyst to join our team. The core of this role requires advanced SQL and spreadsheet expertise to extract insights, build highly targeted account lists based on specific customer profiles, and design performance dashboards. Beyond technical data management, you will run daily CRM operations—such as managing sales reps' books of business—and execute ad-hoc analyses to directly shape our overall sales strategy. The ideal candidate is operationally disciplined and committed to documenting their workflows to ensure team scalability.Key ResponsibilitiesData Analytics & DashboardingUse advanced SQL to query complex databases and extract actionable sales data.Design, build, and maintain automated dashboards to track and analyze sales campaign performance.Execute ad-hoc data analyses to identify market trends and provide strategic recommendations to sales leadership.CRM & Sales OperationsManage routine CRM operations, ensuring data integrity and accurate system architecture.Own the assignment and updating of sales representatives' books of business, territories, and accounts.Thoroughly document all operational workflows, data definitions, and processes to maintain a centralized knowledge base for the team.Qualifications & SkillsTechnical SkillsAdvanced SQL: Deep experience writing complex queries, joining tables, and optimizing data extraction.Spreadsheet Expertise: Expert-level mastery of Excel/Google Sheets (e.g., advanced formulas, Pivot Tables, Power Query, VLOOKUP/XLOOKUP).Data Visualization: Hands-on experience building dashboards in tools like Tableau, Looker, Power BI, or CRM-native analytics.CRM Management: Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and automated workflow management.Minimum qualificationsBachelor's degree in logistics or a related field5+ years of experience working in Sales and Data operationsAbility to speak and write in English fluentlyQuick learner. Ability to work independently and as part of a team

Key Responsibilities

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Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.