Senior Technical Lead
India
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Job Description
Senior Technical Lead
Ghaziabad, Uttar Pradesh

Job Summary

HCLTech is looking for a skilled Erlang Developer to support and enhance backend systems for one of our manufacturing clients. The role involves building highly scalable, fault-tolerant systems integrated with enterprise ecosystems (SAP, eCommerce, Service platforms), ensuring reliability and performance in a global AMS setup.

Key Responsibilities

Key Responsibilities

  • Design, develop, and maintain Erlang/OTP-based backend systems supporting Husqvarna applications (e.g., Web Warranty, Service platforms, integrations)
  • Work within AMS/TCoE model to deliver enhancements, bug fixes, and continuous improvements
  • Develop real-time, event-driven systems supporting high concurrency use cases
  • Integrate Erlang services with SAP systems, Hybris, APIs, and other enterprise platforms
  • Ensure high availability, scalability, and performance of critical applications
  • Collaborate with cross-functional teams (SAP, QA, DevOps, Business stakeholders)
  • Support production issues, incident management, and root cause analysis (RCA)
  • Contribute to automation/AI initiatives (CSI / AI Excellence) for process and system improvements

Participate in Agile ceremonies (Sprint planning, Stand-ups, Retrospectives)

Skill Requirements

Required Skills & Qualifications

  • Strong hands-on experience in Erlang and Erlang/OTP
  • Experience in distributed systems and concurrent programming
  • Understanding of integration with enterprise systems (SAP, APIs, middleware)
  • Knowledge of event-driven architecture and messaging systems
  • Experience working in AMS/support projects (L2/L3 support, enhancements)
  • Strong debugging and performance tuning skills
  • Familiarity with REST APIs / microservices architecture
  • Experience with Linux/Unix environments
  • Version control using Git

Other Requirements

Preferred Skills

  • Knowledge of Elixir (nice to have)
  • Experience with SAP integration (IDocs, APIs, middleware)
  • Exposure to Docker, Kubernetes, CI/CD pipelines
  • Understanding of Kafka / RabbitMQ or similar messaging systems
  • Knowledge of cloud platforms (Azure preferred)

Soft Skills

  • Strong stakeholder communication (client-facing role)
  • Ownership mindset for end-to-end delivery and issue resolution
  • Ability to work in global delivery model (India–Europe collaboration)
  • Focus on process compliance, documentation, and KT readiness
  • Proactive in automation, innovation, and continuous improvement

Key Deliverables

  • Stable and scalable Erlang-based applications
  • Timely resolution of incidents and service requests
  • Continuous improvements via automation / CSI initiatives
  • High-quality documentation (KT, SOPs, RCA reports)
  • Contribution to go-live activities, CAB approvals, and releases

Tools & Technologies

  • Erlang/OTP
  • SAP / Hybris (integration layer)
  • Kafka / RabbitMQ
  • Docker / Kubernetes
  • Jenkins / CI-CD pipelines
  • Git
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.