Job Summary
DETAILED RESPONSIBILITIES
- Design, develop, and customize SAP CRM modules based on client requirements and business objectives.
- Provide technical expertise in SAP CRM architecture, integration, and enhancements.
- Troubleshoot and resolve technical issues within SAP CRM, ensuring optimal performance and user satisfaction.
- Collaborate with cross-functional teams, including business analysts, project managers, and client stakeholders, to deliver seamless solutions.
- Participate in SAP CRM implementation, migration, and upgrade projects.
- Prepare technical documentation, including solution design, specifications, and user guides.
- Conduct unit testing, system integration testing, and support user acceptance testing.
- Stay updated on latest SAP CRM trends, tools, and practices to continuously improve solution delivery.
- Provide technical guidance and mentorship to junior team members.
SKILL REQUIREMENTS
- Proven experience in SAP CRM technical development and support.
- Strong understanding of SAP CRM architecture, modules, and integration points.
- Proficiency in ABAP programming and SAP CRM enhancement techniques.
- Experience with SAP CRM middleware and data exchange processes.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Relevant SAP CRM certifications are highly desirable.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work in a collaborative, multicultural environment.
Key Responsibilities
2. To conduct comprehensive code reviews, establish and oversee quality assurance processes, performance optimization , implementation of best practices and coding standards to ensure successful delivery of complex projects.
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To collaborate with stakeholders to define project scope, objectives, deliverables and accordingly prepare and submit status reports for minimizing exposure & closure of escalations.