Job Summary
Client Alignment & Leadership
Serve as the primary onshore point of contact for clinical, financial, and operational client stakeholders.
Bridge communication between client business units, revenue integrity leadership, and offshore technical execution teams.
Drive requirement-gathering sessions, current-state/future-state workflow design, and application roadmaps.
System Design, Build & Maintenance
Design, build, configure, test, and maintain Epic Resolute Professional Billing (PB) and PB Claims modules.
Configure charge router rules, fee schedules, billing matrices, extension records, workqueues (WQs), and claim edit rules.
Optimize physician billing workflows, professional charge capture, remittance processing (835), statement generation, and self-pay workflows.
Manage complex integrations with ancillary modules (Cadence, Prelude, Ambulatory, Willow, Radiant, Beacon) and third-party clearinghouses.
Offshore Team Oversight & Coordination
Guide day-to-day delivery for offshore analysts, ensuring build quality, code reviews, and alignment with client standards.
Delegate tickets, change requests, and enhancement projects to offshore resources while maintaining delivery accountability.
Facilitate knowledge transfer, daily standups, and incident triage across hybriClient Alignment & Leadership
Serve as the primary onshore point of contact for clinical, financial, and operational client stakeholders.
Bridge communication between client business units, revenue integrity leadership, and offshore technical execution teams.
Drive requirement-gathering sessions, current-state/future-state workflow design, and application roadmaps.
System Design, Build & Maintenance
Design, build, configure, test, and maintain Epic Resolute Professional Billing (PB) and PB Claims modules.
Configure charge router rules, fee schedules, billing matrices, extension records, workqueues (WQs), and claim edit rules.
Optimize physician billing workflows, professional charge capture, remittance processing (835), statement generation, and self-pay workflows.
Manage complex integrations with ancillary modules (Cadence, Prelude, Ambulatory, Willow, Radiant, Beacon) and third-party clearinghouses.
Offshore Team Oversight & Coordination
Guide day-to-day delivery for offshore analysts, ensuring build quality, code reviews, and alignment with client standards.
Delegate tickets, change requests, and enhancement projects to offshore resources while maintaining delivery accountability.
Facilitate knowledge transfer, daily standups, and incident triage across hybri