Senior Technical Lead
India
Job Description
Senior Technical Lead
Noida, Uttar Pradesh

Job Summary

· The Work: 7+ Yrs exp to Lead SAP SuccessFactors Learning Management (LMS) + PMGM

/ Compensation.

· Work with the project team, team leaders, project delivery leads, and client stakeholders

to create stand-out offerings powered by SuccessFactors. Develop strong relationships

with senior clients and gain the trust of key advisors.

· Design, build, and configure SAP SuccessFactors Learning Management to meet customer

business requirements and application requirements.


KEY RESPONSIBILITIES

· Implementation experience on Learning Management with client facing roles

· Additional hands-on experience in Employee Central and BizX Integration will be an added

advantage

· Worked on Integration of LMS with BizX, CDP modules along with other external systems

· Well-versed with basic understanding of Employee Central

· Provide day-to-day support

· Responsible for configuration changes and/or enhancements to the application

· Knowledge on Connector configurations, APM, Notifications, VLS, OCN.

· Knowledge on PRD for Reporting

· Learn about new releases and patches, configuration changes, impact analysis to ensure

the stability of the application

· Act as a SF subject matter expert by providing best practice guidance on business

processes

· Mentor associates and foster a learning and growth environment

· Work directly with customer to analyze and document problem, recommend solution,

initiate corrective actions, follow up on problem resolution and inform customer of status

· Responsible for adhering to the current project management methodology while

influencing best practices, process improvements and procedures

· Interfaces with the customer to understand the customer’s overall objectives and

requirements.

· Update configuration workbook and Connector workbook when necessary

· Participate in internal and client knowledge transfer sessions

· Proactively review data and deliverables for issues and escalates as appropriate


QUALIFICATIONS & SKILLS

· Qualification required- B.Tech/B.E./MBA/MCA/BBA/BCA · Certified in SuccessFactors Learning Management along with basic EC Core · Minimum 3-5 years of relevant and strong experience in SAP SuccessFactors Learning Management module in Greenfield implementation, Rollout and AMS projects with global organizations across multiple geographies · Implementation/support experience with SuccessFactors Learning Management Management module (at least 2-4 implementation and Support projects experience ) · Shape SuccessFactors solutions to help the client solve complex situations · Excellent Communication skills and client management · Good understanding of the Business Processes · Ability to troubleshoot the issues raised by client · Ability to decode the functional design to resolve the issue · Ability to work on enhancements by gathering requirements from the client · Ability to create or update functional design documents · Ability to create test plan and test scripts for upgrades and patches

Key Responsibilities

ROLE OVERVIEW

· The Work: 7+ Yrs exp to Lead SAP SuccessFactors Learning Management (LMS) + PMGM

/ Compensation.

· Work with the project team, team leaders, project delivery leads, and client stakeholders

to create stand-out offerings powered by SuccessFactors. Develop strong relationships

with senior clients and gain the trust of key advisors.

· Design, build, and configure SAP SuccessFactors Learning Management to meet customer

business requirements and application requirements.


KEY RESPONSIBILITIES

· Implementation experience on Learning Management with client facing roles

· Additional hands-on experience in Employee Central and BizX Integration will be an added

advantage

· Worked on Integration of LMS with BizX, CDP modules along with other external systems

· Well-versed with basic understanding of Employee Central

· Provide day-to-day support

· Responsible for configuration changes and/or enhancements to the application

· Knowledge on Connector configurations, APM, Notifications, VLS, OCN.

· Knowledge on PRD for Reporting

· Learn about new releases and patches, configuration changes, impact analysis to ensure

the stability of the application

· Act as a SF subject matter expert by providing best practice guidance on business

processes

· Mentor associates and foster a learning and growth environment

· Work directly with customer to analyze and document problem, recommend solution,

initiate corrective actions, follow up on problem resolution and inform customer of status

· Responsible for adhering to the current project management methodology while

influencing best practices, process improvements and procedures

· Interfaces with the customer to understand the customer’s overall objectives and

requirements.

· Update configuration workbook and Connector workbook when necessary

· Participate in internal and client knowledge transfer sessions

· Proactively review data and deliverables for issues and escalates as appropriate


QUALIFICATIONS & SKILLS

· Qualification required- B.Tech/B.E./MBA/MCA/BBA/BCA · Certified in SuccessFactors Learning Management along with basic EC Core · Minimum 3-5 years of relevant and strong experience in SAP SuccessFactors Learning Management module in Greenfield implementation, Rollout and AMS projects with global organizations across multiple geographies · Implementation/support experience with SuccessFactors Learning Management Management module (at least 2-4 implementation and Support projects experience ) · Shape SuccessFactors solutions to help the client solve complex situations · Excellent Communication skills and client management · Good understanding of the Business Processes · Ability to troubleshoot the issues raised by client · Ability to decode the functional design to resolve the issue · Ability to work on enhancements by gathering requirements from the client · Ability to create or update functional design documents · Ability to create test plan and test scripts for upgrades and patches

Skill Requirements

ROLE OVERVIEW

· The Work: 7+ Yrs exp to Lead SAP SuccessFactors Learning Management (LMS) + PMGM

/ Compensation.

· Work with the project team, team leaders, project delivery leads, and client stakeholders

to create stand-out offerings powered by SuccessFactors. Develop strong relationships

with senior clients and gain the trust of key advisors.

· Design, build, and configure SAP SuccessFactors Learning Management to meet customer

business requirements and application requirements.


KEY RESPONSIBILITIES

· Implementation experience on Learning Management with client facing roles

· Additional hands-on experience in Employee Central and BizX Integration will be an added

advantage

· Worked on Integration of LMS with BizX, CDP modules along with other external systems

· Well-versed with basic understanding of Employee Central

· Provide day-to-day support

· Responsible for configuration changes and/or enhancements to the application

· Knowledge on Connector configurations, APM, Notifications, VLS, OCN.

· Knowledge on PRD for Reporting

· Learn about new releases and patches, configuration changes, impact analysis to ensure

the stability of the application

· Act as a SF subject matter expert by providing best practice guidance on business

processes

· Mentor associates and foster a learning and growth environment

· Work directly with customer to analyze and document problem, recommend solution,

initiate corrective actions, follow up on problem resolution and inform customer of status

· Responsible for adhering to the current project management methodology while

influencing best practices, process improvements and procedures

· Interfaces with the customer to understand the customer’s overall objectives and

requirements.

· Update configuration workbook and Connector workbook when necessary

· Participate in internal and client knowledge transfer sessions

· Proactively review data and deliverables for issues and escalates as appropriate


QUALIFICATIONS & SKILLS

· Qualification required- B.Tech/B.E./MBA/MCA/BBA/BCA · Certified in SuccessFactors Learning Management along with basic EC Core · Minimum 3-5 years of relevant and strong experience in SAP SuccessFactors Learning Management module in Greenfield implementation, Rollout and AMS projects with global organizations across multiple geographies · Implementation/support experience with SuccessFactors Learning Management Management module (at least 2-4 implementation and Support projects experience ) · Shape SuccessFactors solutions to help the client solve complex situations · Excellent Communication skills and client management · Good understanding of the Business Processes · Ability to troubleshoot the issues raised by client · Ability to decode the functional design to resolve the issue · Ability to work on enhancements by gathering requirements from the client · Ability to create or update functional design documents · Ability to create test plan and test scripts for upgrades and patches

Other Requirements

ROLE OVERVIEW

· The Work: 7+ Yrs exp to Lead SAP SuccessFactors Learning Management (LMS) + PMGM

/ Compensation.

· Work with the project team, team leaders, project delivery leads, and client stakeholders

to create stand-out offerings powered by SuccessFactors. Develop strong relationships

with senior clients and gain the trust of key advisors.

· Design, build, and configure SAP SuccessFactors Learning Management to meet customer

business requirements and application requirements.


KEY RESPONSIBILITIES

· Implementation experience on Learning Management with client facing roles

· Additional hands-on experience in Employee Central and BizX Integration will be an added

advantage

· Worked on Integration of LMS with BizX, CDP modules along with other external systems

· Well-versed with basic understanding of Employee Central

· Provide day-to-day support

· Responsible for configuration changes and/or enhancements to the application

· Knowledge on Connector configurations, APM, Notifications, VLS, OCN.

· Knowledge on PRD for Reporting

· Learn about new releases and patches, configuration changes, impact analysis to ensure

the stability of the application

· Act as a SF subject matter expert by providing best practice guidance on business

processes

· Mentor associates and foster a learning and growth environment

· Work directly with customer to analyze and document problem, recommend solution,

initiate corrective actions, follow up on problem resolution and inform customer of status

· Responsible for adhering to the current project management methodology while

influencing best practices, process improvements and procedures

· Interfaces with the customer to understand the customer’s overall objectives and

requirements.

· Update configuration workbook and Connector workbook when necessary

· Participate in internal and client knowledge transfer sessions

· Proactively review data and deliverables for issues and escalates as appropriate


QUALIFICATIONS & SKILLS

· Qualification required- B.Tech/B.E./MBA/MCA/BBA/BCA · Certified in SuccessFactors Learning Management along with basic EC Core · Minimum 3-5 years of relevant and strong experience in SAP SuccessFactors Learning Management module in Greenfield implementation, Rollout and AMS projects with global organizations across multiple geographies · Implementation/support experience with SuccessFactors Learning Management Management module (at least 2-4 implementation and Support projects experience ) · Shape SuccessFactors solutions to help the client solve complex situations · Excellent Communication skills and client management · Good understanding of the Business Processes · Ability to troubleshoot the issues raised by client · Ability to decode the functional design to resolve the issue · Ability to work on enhancements by gathering requirements from the client · Ability to create or update functional design documents · Ability to create test plan and test scripts for upgrades and patches

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.