Job Summary
OpenText AppWorks Lead
|
Experience |
10+ years in IT; 6+ years on OpenText platforms, including 4+ years hands-on with AppWorks (or Process Suite) |
|
Role summary |
Hands-on technical lead who owns the architecture and delivery of an AppWorks workflow and case management solution, leads a small development team and is the main technical contact for business and IT stakeholders. |
Key Responsibilities
- Solution design: Run requirements and design workshops; produce functional and technical specifications.
- Architecture: Define the AppWorks entity model, case lifecycle, BPM processes and business rules.
- Security and integration: Design role-based access and SSO through OTDS, and integrations with ERP, email/SMS and other enterprise systems.
- Team leadership: Plan and estimate sprints, set development standards, review designs and code, and mentor developers.
- Release management: Oversee environments and controlled deployments from Development through to Production.
- Quality and compliance: Own the test approach, lead defect triage, and ensure audit, access-control and data privacy requirements are met.
- Go-live and support: Lead cut-over and hypercare, deliver knowledge transfer and act as third-line escalation.
Primary Skills
|
Skill |
Proficiency |
|
AppWorks solution architecture and design |
Expert |
|
Case management and BPM design (entities, lifecycles, BPMN, rules, SLAs) |
Expert |
|
Integration design (REST/SOAP, ERP integration patterns) |
Advanced |
|
Authentication, SSO, Active Directory / Entra ID sync |
Advanced |
|
Technical leadership of OpenText delivery teams |
Expert |
|
Requirements analysis and solution documentation |
Expert |
Key Responsibilities
OpenText AppWorks Lead
|
Experience |
10+ years in IT; 6+ years on OpenText platforms, including 4+ years hands-on with AppWorks (or Process Suite) |
|
Role summary |
Hands-on technical lead who owns the architecture and delivery of an AppWorks workflow and case management solution, leads a small development team and is the main technical contact for business and IT stakeholders. |
Key Responsibilities
- Solution design: Run requirements and design workshops; produce functional and technical specifications.
- Architecture: Define the AppWorks entity model, case lifecycle, BPM processes and business rules.
- Security and integration: Design role-based access and SSO through OTDS, and integrations with ERP, email/SMS and other enterprise systems.
- Team leadership: Plan and estimate sprints, set development standards, review designs and code, and mentor developers.
- Release management: Oversee environments and controlled deployments from Development through to Production.
- Quality and compliance: Own the test approach, lead defect triage, and ensure audit, access-control and data privacy requirements are met.
- Go-live and support: Lead cut-over and hypercare, deliver knowledge transfer and act as third-line escalation.
Primary Skills
|
Skill |
Proficiency |
|
AppWorks solution architecture and design |
Expert |
|
Case management and BPM design (entities, lifecycles, BPMN, rules, SLAs) |
Expert |
|
Integration design (REST/SOAP, ERP integration patterns) |
Advanced |
|
Authentication, SSO, Active Directory / Entra ID sync |
Advanced |
|
Technical leadership of OpenText delivery teams |
Expert |
|
Requirements analysis and solution documentation |
Expert |