Job Summary
Role OverviewWe are seeking an experienced SAP Basis & Platform Engineer to manage, support, and enhance enterprise SAP landscapes while contributing to ServiceNow platform administration and integrations. The ideal candidate will have strong expertise in SAP S/4HANA, SAP RISE, Basis Administration, Security, and cloud technologies, along with hands-on experience in the ServiceNow platform.Key ResponsibilitiesHands-on maintenance, upgrade, migration, and administration of SAP applications.Manage, monitor, sustain, troubleshoot, and support SAP environments.Proactively identify and communicate potential system issues and risks.Collaborate with cross-functional teams to configure and support integrations.Establish best practices for application services, integrations, and technical governance.Perform SAP transport management and deployment across environments.Review EWA reports and coordinate resolution of identified issues.Administer SAP GUI installations and provide user support.Monitor system health and daily operational activities using dashboards.Configure and support SAP GRC Access Provisioning and role management for SAP BRIM.Prepare technical documentation and perform root cause analysis for production issues.Administer and support the ServiceNow platform, including instance maintenance, platform upgrades, integrations, and overall platform health.Configure and support ServiceNow ITSM modules, workflows, business rules, and platform integrations.Collaborate with ServiceNow and SAP teams to implement and maintain enterprise integrations and automate business processes.Required Skills & Experience7+ years of experience supporting SAP applications (S/4HANA, BPC, GRC, BRIM, SolMan, PO/SLD).2+ years of experience with SAP RISE.Experience in SAP S/4HANA upgrades and migrations from on-premises to SAP RISE.Strong understanding of SAP Basis Administration and Security.Strong understanding of OpenText Cloud xECM.Strong understanding of SAP BTP, Cloud Connector, and SFTP servers.Experience with SAP transport management and deployment processes.Hands-on experience with SAP GRC configuration and role administration.Experience in troubleshooting, root cause analysis, and production support.3+ years of ServiceNow Platform Engineering/Administration experience.Strong experience with ServiceNow ITSM, platform administration, workflows, Flow Designer, integrations, and platform upgrades.Experience integrating ServiceNow with enterprise applications, including SAP.Knowledge of ServiceNow CMDB, Discovery, IntegrationHub, and Service Catalog is preferred.Good to HaveServiceNow ITSM Certification.SAP Basis or SAP Technology Certifications.Experience with cloud platforms and enterprise integration architectures.Experience with automation and orchestration tools.