Senior Technical Lead
United States
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Job Description
Senior Technical Lead
San Antonio, Texas

Job Summary

We are seeking a highly analytical Data Analyst to support both IVA and VA initiatives. The ideal candidate will be responsible for collecting, interpreting, and analyzing data to identify trends, uncover insights, and provide actionable recommendations that drive business decisions and operational improvements.

Key Responsibilities

  • Gather, clean, validate, and analyze data from multiple sources.
  • Develop reports, dashboards, and visualizations to monitor key business metrics.
  • Identify trends, patterns, risks, and opportunities through data analysis.
  • Partner with IVA and VA stakeholders to understand business requirements and translate them into analytical solutions.
  • Generate actionable insights and recommendations to support strategic and operational decision-making.
  • Perform ad hoc analysis to address business questions and challenges.
  • Present findings and recommendations to business and leadership teams.
  • Ensure data accuracy, consistency, and integrity across reporting processes.
  • Continuously improve reporting frameworks, metrics, and analytical methodologies.

Skill Requirements

  • Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, Business Analytics, or a related field.
  • 3+ years of experience in data analysis, business intelligence, or a related role.
  • Strong analytical and problem-solving skills.
  • Advanced proficiency in SQL for data extraction and analysis.
  • Experience with data visualization tools such as Power BI, Tableau, or similar platforms.
  • Strong proficiency in Microsoft Excel.
  • Experience working with large datasets and complex data structures.
  • Excellent communication and presentation skills.
  • Ability to translate data findings into clear business recommendations.

Other Requirements

  • Experience supporting AI, analytics, automation, IVA, or VA-related programs.
  • Knowledge of Python, R, or other analytics/programming languages.
  • Experience with cloud-based data platforms such as Azure, AWS, or Google Cloud.
  • Familiarity with predictive analytics, statistical modeling, and data mining techniques.
Maximum Salary (US):  148000
Minimum Salary (US):  100000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.