Job Summary
- To ensure that TAT, SIT and UAT support is provided to Configurers.
- To provide implementation support to various projects dealing with various different solution sets & products.
- Analysis of business processes and design of new processes and system configuration to optimise future business operations.
- Plan and organise data collation and data set up for the agreed solution. Ensuring accuracy of data.
- Preparation of detailed business specifications to support identified system improvements.
- Planning, design and execution of system tests and user acceptance tests for systems to be implemented and fault fixes, in line with the IS Department's way of working.
- Preparation and execution of training plans for operational users as appropriate.
- Planning, design and execution of simulation exercises, volume tests and parallel running as appropriate.
- Deputising for the Senior IT Implementer when appropriate.
- Assist with the management of the relationships with the Business Partners and the Application Service Delivery team
- Supplier/Customer management – establish productive business relationships will all levels of supplier and customer management. (Internal and external customers).
- Ensure knowledge and compliance to Health and Safety procedures for self
•Analytical Skills
•Business Communication
•Project Management
•Planning & Organisation
•DPDHL Buisness Knowledge
•Project Management Tools & Methodologies
•Change Management
•Stakeholder Management
•Commercial Awareness
•Risk ManagementManagement of 5+ projects of £150K+ budget
•Managing concurrent projects
Key Responsibilities
To ensure that TAT, SIT and UAT support is provided to Configurers.
- To provide implementation support to various projects dealing with various different solution sets & products.
- Analysis of business processes and design of new processes and system configuration to optimise future business operations.
- Plan and organise data collation and data set up for the agreed solution. Ensuring accuracy of data.
- Preparation of detailed business specifications to support identified system improvements.
- Planning, design and execution of system tests and user acceptance tests for systems to be implemented and fault fixes, in line with the IS Department's way of working.
- Preparation and execution of training plans for operational users as appropriate.
- Planning, design and execution of simulation exercises, volume tests and parallel running as appropriate.
- Deputising for the Senior IT Implementer when appropriate.
- Assist with the management of the relationships with the Business Partners and the Application Service Delivery team
- Supplier/Customer management – establish productive business relationships will all levels of supplier and customer management. (Internal and external customers).
- Ensure knowledge and compliance to Health and Safety procedures for self
•Analytical Skills
•Business Communication
•Project Management
•Planning & Organisation
•DPDHL Buisness Knowledge
•Project Management Tools & Methodologies
•Change Management
•Stakeholder Management
•Commercial Awareness
•Risk ManagementManagement of 5+ projects of £150K+ budget
•Managing concurrent projects