• Lead end-to-end implementation, optimization, and support of Epic Care Everywhere and EpicCare Link applications.
• Collaborate with clinical, operational, and technical stakeholders to gather interoperability and information-sharing requirements.
• Configure and maintain Care Everywhere data exchange capabilities across internal and external healthcare organizations.
• Implement and support EpicCare Link portals for affiliated physicians, community providers, partner hospitals, and external healthcare organizations.
• Drive onboarding and integration of external entities into Health Information Exchange (HIE) networks.
• Configure provider access, security templates, user roles, workflows, and access controls within EpicCare Link.
• Facilitate data sharing initiatives using Carequality, CommonWell, HL7, FHIR, and other interoperability frameworks.
• Work with integration teams to resolve data exchange, connectivity, patient matching, and information reconciliation issues.
• Support patient identity management and cross-organizational clinical information sharing workflows.
• Develop functional specifications, design documents, workflow diagrams, test plans, and operational documentation.
• Lead solution workshops and client discussions related to interoperability strategy and implementation.
• Coordinate unit testing, integrated testing, regression testing, UAT, and deployment activities.
• Provide go-live, hypercare, and production support.
• Support Epic upgrades, enhancements, and interoperability roadmap initiatives.
• Ensure compliance with healthcare privacy, security, and regulatory requirements.
• Mentor junior analysts and consultants while providing best-practice guidance to project teams.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Health Informatics, Information Systems, or related field.
• 8+ years of healthcare IT experience with Epic implementation and support engagements.
• Epic Care Everywhere Certification (Mandatory).
• Proven experience implementing and supporting EpicCare Link solutions.
• Strong understanding of Health Information Exchange (HIE) architectures and interoperability workflows.
• Hands-on experience with HL7, FHIR, CCD/C-CDA, Carequality, and CommonWell frameworks.
• Experience working with hospitals, physician groups, healthcare networks, and external provider organizations.
• Strong understanding of patient identity management and clinical information exchange processes.
• Ability to lead client-facing workshops and provide consultative recommendations.
• Excellent stakeholder management, communication, and presentation skills.

Preferred Skills

• EpicCare Link Certification.
• Epic Bridges Certification.
• Epic Interoperability Certification.
• Experience with Canadian provincial digital health initiatives and healthcare information exchanges.
• Knowledge of healthcare privacy regulations including PHIPA and related Canadian compliance standards.
• Experience with APIs, web services, and healthcare integrations.
• Familiarity with Agile, Waterfall, and hybrid delivery models.
• Experience in large-scale Epic implementation and transformation programs.

Key Competencies

• Healthcare Interoperability
• Health Information Exchange (HIE)
• Epic Care Everywhere Administration
• EpicCare Link Management
• Clinical Data Exchange
• Integration and Interface Management
• Solution Design & Architecture
• Stakeholder Management
• Testing & Deployment
• Production Support & Troubleshooting
• Leadership & Mentoring

Certifications

Mandatory

• Epic Care Everywhere Certification

Preferred

• EpicCare Link Certification
• Epic Bridges Certification
• Epic Interoperability Certification
• Epic Ambulatory Certification