Senior Technical Lead
United States
Apply now
Job Description
Senior Technical Lead
Others, Georgia

Job Summary

  • Lead implementation, optimization, upgrade, and support activities for Epic ASAP.
  • Gather and analyze emergency department clinical and operational requirements.
  • Configure ED workflows including patient arrival, triage, tracking, treatment, discharge, transfer, and observation management.
  • Design and maintain emergency department tracking boards, work queues, status boards, and provider workflows.
  • Configure documentation tools, navigators, SmartTools, order workflows, and clinical decision support mechanisms.
  • Support patient throughput initiatives to improve emergency department efficiency and reduce wait times.
  • Collaborate with clinicians, nursing staff, emergency medicine leadership, and operational stakeholders to optimize workflows.
  • Partner with ClinDoc, Orders, Stork, Grand Central, Ambulatory, Radiant, Beaker, and Willow teams to ensure integrated patient-care processes.
  • Facilitate workflow assessments and recommend Epic best practices for emergency medicine operations.
  • Develop functional specifications, design documents, build documentation, test scripts, and training materials.
  • Lead unit testing, integrated testing, regression testing, and user acceptance testing activities.
  • Support cutover planning, go-live execution, and hypercare activities.
  • Troubleshoot production issues and coordinate resolutions with cross-functional teams.
  • Participate in Epic upgrades, optimization programs, and enhancement projects.
  • Mentor junior analysts and consultants and provide knowledge transfer to support teams.

Required Skills & Qualifications

  • Bachelor's degree in Healthcare Informatics, Nursing, Information Technology, Computer Science, or related discipline.
  • 8+ years of healthcare IT experience with Epic implementation and support projects.
  • Epic ASAP Certification (Mandatory).
  • Strong understanding of emergency department operations and patient flow management.
  • Experience supporting emergency medicine workflows including triage, treatment, discharge, observation, and transfer processes.
  • Experience in workflow analysis, solution design, testing, deployment, and production support.
  • Knowledge of clinical documentation, provider order entry, and emergency care best practices.
  • Ability to lead client-facing workshops, requirements sessions, and solution reviews.
  • Strong communication, stakeholder management, and analytical skills.
  • Experience working with Canadian healthcare organizations is highly preferred.

Key Responsibilities

Skill Requirements

Other Requirements
Maximum Salary (US):  151000
Minimum Salary (US):  95000
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.