Senior Technical Lead
India
Job Description
Senior Technical Lead
Chennai, Tamil Nadu

Job Summary

We are seeking an experienced SAP Extended Warehouse Management (EWM) Functional Consultant to provide application support, enhancements, configuration, and continuous improvement of warehouse management processes. The consultant will work closely with business users, support teams, and cross-functional SAP teams to ensure efficient warehouse operations and system stability.

The role is suitable for AMS, managed services, production support, rollout, and enhancement projects. References to SAP EWM functional consulting roles are present in enterprise SAP staffing and AMS documents. 

Key Responsibilities

Key Responsibilities

  • Provide L2/L3 support for SAP EWM applications.
  • Resolve icidents, service requests, and production issues within SLA timelines.
  • Configure and support SAP EWM processes based on business requirements.
  • Perform root cause analysis and implement permanent fixes.
  • Support change requests, enhancements, and small projects.
  • Participate in SIT, UAT, regression testing, and deployment activities.
  • Prepare functional specifications and collaborate with ABAP and technical teams.
  • Support warehouse process optimization and continuous improvement initiatives.
  • Maintain process documentation, SOPs, and knowledge base articles.
  • Participate in CAB reviews and release management activities.

Functional Expertise Required

Warehouse Structure

  • Warehouse Number
  • Storage Types
  • Storage Sections
  • Storage Bins
  • Activity Areas
  • Work Centers

Inbound Processing

  • Inbound Deliveries
  • Goods Receipt
  • Putaway Strategies
  • Quality Inspection Integration
  • ASN Processing

Outbound Processing

  • Outbound Deliveries
  • Picking
  • Packing
  • Staging
  • Shipping
  • Goods Issue

Internal Warehouse Processes

  • Stock Transfers
  • Replenishment
  • Physical Inventory
  • Cycle Counting
  • Posting Changes
  • Stock Consolidation

Master Data

  • Product Master
  • Packaging Specifications
  • Storage Control
  • Resource Management

RF and Mobility

  • RF Framework
  • Handheld Device Processes
  • Warehouse Task Confirmation

Integration Knowledge

Strong experience with integrations between:

  • SAP EWM and SAP S/4HANA/ECC
  • SAP MM
  • SAP SD
  • SAP PP
  • SAP QM
  • Transportation Management (TM)
  • Barcode and Warehouse Automation Systems

AMS Support Activities

  • Incident Management
  • Service Request Fulfillment
  • Problem Management
  • Root Cause Analysis
  • Change Request Implementation
  • Enhancement Support
  • Transport and Release Management
  • Knowledge Management
  • SLA Compliance Monitoring

Required Skills

  • Minimum 5 years of SAP EWM Functional experience.
  • Strong understanding of warehouse and logistics business processes.
  • Hands-on configuration experience in SAP EWM.
  • Experience supporting global warehouse operations.
  • Knowledge of RF processes and warehouse automation.
  • Experience preparing Functional Specifications (FS).
  • Strong communication and stakeholder management skills.
  • Experience working in AMS and support environments.

Skill Requirements

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.