Senior Technical Lead
India
Job Description
Senior Technical Lead
Bengaluru, Karnataka

Job Summary

We’re hiring a Senior Observability Engineer to drive observability-as-a-practice across Ingka. Consultant will enable consumers to   build and operate Grafana-based monitoring (metrics, logs, traces), translate consumer needs into actionable dashboards and alerts, automate observability existing setup , and enable teams through training and documentation.

Key Responsibilities

Design, develop, and implement Grafana dashboards and panels that provide actionable insights into system performance, reliability, and key performance indicators (KPIs).

Experience and profound knowledge in the LGTM stack, Loki for logs, Grafana for visualisation, Tempo for traces, and Mimir for metrics.

3.                  Collaborate with consumers to understand monitoring needs and translate them into effective Grafana solutions.

4.                  Provide technical guidance and support to teams adopting Grafana for monitoring.

5.                  Conduct training sessions for internal teams on best practices, usage guidelines, and advanced features of Grafana.

6.                  Create comprehensive documentation to facilitate self-service adoption.

7.                  Stay informed about the latest developments in the Grafana ecosystem, including new features, updates, and best practices.

8.                  Evaluate and recommend upgrades or new integrations to enhance our monitoring capabilities.

9.                  Talk to our consumers and identify Observability needs , come up with suggestions on how to effectively use the tools.  

10.              Guide consumers to Onboard and handhold them until they get the actual business value by adopting Observability.

11.              Define and implement Service Level Objectives (SLOs) for critical services.

Skill Requirements

Should have Observability as a core skill and not just from a tool perspective

2.                  Proven experience as a Grafana expert with hands-on design and implementation of monitoring solutions.

3.                  Proficiency in Grafana, Prometheus, and related monitoring technologies.

5.                  Scripting, Automation, and programming skills is a must have.

6.                  Experience with data visualization and dashboard design principles.

7.                  Knowledge in containerization technologies is a good to have.

8. Experience in other observability toolsets apart from Splunk and Grafana is a plus.

 

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.