Job Summary

An Aprimo DAM lead is an active member of the Brand, DAM and Search pod with 4+ years in digital asset management, including 3+ years hands-on in Aprimo. The role administers Aprimo DAM and Productivity Management for the client, keeps assets well governed and makes sure they flow correctly to Sitecore, Brightcove and other channels.

Aprimo certification or completed Aprimo learning path is preferred

Key Responsibilities

• settings and agency access with end dates.
• Maintain metadata schemas, taxonomy and field rules, including mandatory fields and rule-based defaults.
• Manage usage rights and expiry: warn owners, archive expired assets and report Sitecore pages still using them.
• Support asset lifecycle, review and approval workflows for business teams and agencies.
• Resolve L2 / L3 tickets such as upload errors, duplicate assets, missing crops and renditions, and search issues.
• Keep the Aprimo to Sitecore connector and Brightcove links healthy. Investigate sync failures and broken asset references with the Sitecore team.
• Run bulk imports and data-quality audits through the Aprimo REST API, with validation before load.
• Enable vendor-native features (for example spell check, brand detection and auto-tagging) only within the client's responsible AI framework.
• Raise and manage vendor tickets with Aprimo under the support agreement.
• Train and support authors and agencies, and keep SOPs and knowledge articles current.

Skill Requirements

Other Requirements