Senior Technical Manager
Australia
Job Description
Senior Technical Manager
Melbourne City, Victoria

Job Summary

SAP SAC Reporting Analyst who can act as a bridge between business teams and technical support teams, ensuring that available reports are understood, adopted, validated, and trusted by the business. 

Key Responsibilities

  • Understanding of existing SAC reports and dashboards, data models.
  • Act as the primary point of contact for business users regarding SAC reporting and analytics.
  • Support and guide business users in effectively utilizing available SAC reports and dashboards.
  • Validate report outputs against business requirements and SAP S/4HANA source data to ensure accuracy and reliability.
  • Investigate reporting discrepancies by working closely with SAP S/4HANA support teams and business stakeholders.
  • Collaborate with Aftersales and National Sales teams to understand business processes, reporting requirements, and data challenges.
  • Identify and analyze SAP S/4HANA master data issues affecting reporting outcomes and coordinate corrective actions with relevant support teams.
  • Perform data reconciliation and root-cause analysis to ensure consistency between source systems and SAC reports.
  • Proactively identify opportunities to enhance existing reports, improve data quality, and strengthen reporting governance.

Skill Requirements

  • Strong hands-on experience with SAP Analytics Cloud (SAC), including reporting, dashboard development, and analytics.
  • Strong understanding of SAP S/4HANA data structures, master data, and business processes.
  • Ability to understand business requirements and translate them into meaningful reporting insights.
  • Experience supporting business users and driving adoption of reporting and analytics solutions.
  • Excellent stakeholder engagement, communication, and facilitation skills.

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.