Senior Technical Manager
India
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Job Description
Senior Technical Manager
Hyderabad, Telangana

Job Summary

  • Interacting with clients on an ad hoc basis, as required, as well as through weekly and monthly governance meetings.
  • Ensuring smooth execution of ongoing operations and proactively addressing any concerns before they escalate.
  • Managing and resolving escalations by coordinating with relevant stakeholders and driving issues to closure.
  • Identifying opportunities for additional scope of work and contributing to business growth initiatives.
  • Driving stakeholder engagement and maintaining strong client relationships to ensure overall customer satisfaction.

Key Responsibilities

  • Interacting with clients on an ad hoc basis, as required, as well as through weekly and monthly governance meetings.
  • Ensuring smooth execution of ongoing operations and proactively addressing any concerns before they escalate.
  • Managing and resolving escalations by coordinating with relevant stakeholders and driving issues to closure.
  • Identifying opportunities for additional scope of work and contributing to business growth initiatives.
  • Driving stakeholder engagement and maintaining strong client relationships to ensure overall customer satisfaction.

Skill Requirements

  • Interacting with clients on an ad hoc basis, as required, as well as through weekly and monthly governance meetings.
  • Ensuring smooth execution of ongoing operations and proactively addressing any concerns before they escalate.
  • Managing and resolving escalations by coordinating with relevant stakeholders and driving issues to closure.
  • Identifying opportunities for additional scope of work and contributing to business growth initiatives.
  • Driving stakeholder engagement and maintaining strong client relationships to ensure overall customer satisfaction.

Other Requirements

  • Interacting with clients on an ad hoc basis, as required, as well as through weekly and monthly governance meetings.
  • Ensuring smooth execution of ongoing operations and proactively addressing any concerns before they escalate.
  • Managing and resolving escalations by coordinating with relevant stakeholders and driving issues to closure.
  • Identifying opportunities for additional scope of work and contributing to business growth initiatives.
  • Driving stakeholder engagement and maintaining strong client relationships to ensure overall customer satisfaction.
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.