Senior Technical Specialist - Silicon Platform Validation, Python
India
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Job Description
Senior Technical Specialist - Silicon Platform Validation, Python
| Bengaluru, KarnatakaPune, Maharashtra

Job Summary

Own voice/SBC architecture, high-severity telephony incidents and carrier/vendor escalation.

Key Responsibilities

  • Lead advanced SIP, SBC, media, carrier and ACS problem resolution and RCA.
  • Own SBC HA/DR design, capacity, upgrades, security and architecture governance.
  • Review high-risk telephony changes, dial plans, certificates and routing design.
  • Lead carrier and SBC-vendor escalations and validate corrective actions.
  • Mentor L2 engineers and establish voice monitoring and diagnostic standards.

Skill Requirements

  • Advanced Ribbon SBC architecture, SIP engineering, media security and HA/DR.
  • ACS/Teams voice architecture, carrier interconnects and regulatory awareness.
  • Packet/SIP analysis, capacity, resilience and complex RCA.
  • Technical leadership, vendor governance and customer communication.

Other Requirements

  • Advanced SBC vendor and Teams Voice certifications preferred.
  • Experience with large outbound contact-center voice estates.

 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.