Senior Technical Specialist
India
Job Description
Senior Technical Specialist
Bangalore, Karnataka

Job Summary

SAS CI 360: Hands-on expertise in SAS CI 360 / SAS Customer Intelligence

Job Summary: We are seeking a skilled SAS 9.4 Administrator to join our team. The ideal candidate will be responsible for the administration, maintenance, and support of our SAS 9.4 environment. This role requires a deep understanding of SAS 9.4 architecture, strong problem-solving skills, and the ability to work collaboratively with various teams.

Key Responsibilities:

  • Install, configure, and maintain SAS 9.4 software on various platforms.
  • Monitor and manage SAS servers to ensure optimal performance and availability.
  • Administer user access and security within the SAS environment, including managing user accounts, roles, and permissions.
  • Licence and Certificate Installation
  • Perform regular system backups and recovery procedures to ensure data integrity and availability.
  • Troubleshoot and resolve technical issues related to SAS software and its integration with other systems.
  • Collaborate with IT and business teams to understand requirements and provide SAS solutions.
  • Develop and maintain documentation for SAS administration processes and procedures.
  • Stay updated with the latest SAS updates and patches and apply them as necessary.
  • Conduct performance tuning and optimization of SAS applications and processes.
  • Shell Scripting to automate and ease the admin tasks
  • Migration to be able to help business to migrate from old environment to new latest 9.4
  • SAS CI 360: Hands-on expertise in SAS CI 360 / SAS Customer Intelligence

 

 
LONGDESCRIPTION section. 2 of 6.
Section Title: Key Responsibilities

Key Responsibilities

1. To be responsible for providing technical guidance to a team of developers, enhancing their technical capabilities and increasing productivity.
2. To conduct comprehensive code reviews, establish and oversee quality assurance processes, performance optimization , implementation of best practices and coding standards to ensure successful delivery of complex projects.
3. To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).
4. To collaborate with stakeholders to define project scope, objectives, deliverables and accordingly prepare and submit status reports for minimizing exposure & closure of escalations.

Key Responsibilities

1. To architect| design and develop (through Team) solution for product/project & sustenance delivery
2. To support as an Subject Matter Expert
3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements
4. Ensuring a sufficient pool of skilled professionals in the designated technology, through activities such as conducting interviews, providing training sessions and offering mentorship.
5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.
6. To support competency development with envisioning and articulating propositions – building collaterals/ whitepaper creation, market trend analysis etc.
7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.