Senior Technical Specialist
United States
Job Description
Senior Technical Specialist
Citrus, Florida

Job Summary

Job Summary

Responsibilities / Job DescriptionHas experience and working knowledge of EDI concepts including standards such as EDIFACT, ANSI X12 and IDOC.
Provide translation support for all EDI processes and systems. Function as a primary point of contact for any Oracle/SI related support requests.
Analyze support request to identify the root cause resolution and work closely with other Eaton enterprise sectors/groups to implement solutions.
Monitor error directories/emails on any CoE EDI servers and take appropriate actions to resolve. Perform minor maps modifications and trading partner set up as appropriate. 
Trouble shoots SI BP’s.
Develop and maintain EDI support processes and documentation. Maintain the integrity of the EDI environments.
Collaborate, build and maintain relationships with other technical groups. Initiate continuous improvement initiatives within the team and Enterprise
Manage implementation of EDI products and services for new and existing trading partners Skills required / Technical expertise1. Oracle E-Business Suite 11i (11.5.10.2) & R12 (12.1.3)
2. Oracle Applications, RLM, Order Management, Purchasing, SCM, eCommerce Gateway
3. Understanding of EDIFACT and X12 EDI standards
4. EDI transactions, including, but not limited to: 850, 855, 856, 810, 830, 862, ORDERS, ORDRSP, INVOIC, DELFOR, DELJIT, DESADV
5. Experienced on handling complex Oracle EDI related issues.
6. Must understand the support process.
7. Experience in SI / B2B Integrator business process development and trouble shooting would be an added advantage. 

Key Responsibilities

Job Summary

Responsibilities / Job DescriptionHas experience and working knowledge of EDI concepts including standards such as EDIFACT, ANSI X12 and IDOC.
Provide translation support for all EDI processes and systems. Function as a primary point of contact for any Oracle/SI related support requests.
Analyze support request to identify the root cause resolution and work closely with other Eaton enterprise sectors/groups to implement solutions.
Monitor error directories/emails on any CoE EDI servers and take appropriate actions to resolve. Perform minor maps modifications and trading partner set up as appropriate. 
Trouble shoots SI BP’s.
Develop and maintain EDI support processes and documentation. Maintain the integrity of the EDI environments.
Collaborate, build and maintain relationships with other technical groups. Initiate continuous improvement initiatives within the team and Enterprise
Manage implementation of EDI products and services for new and existing trading partners Skills required / Technical expertise1. Oracle E-Business Suite 11i (11.5.10.2) & R12 (12.1.3)
2. Oracle Applications, RLM, Order Management, Purchasing, SCM, eCommerce Gateway
3. Understanding of EDIFACT and X12 EDI standards
4. EDI transactions, including, but not limited to: 850, 855, 856, 810, 830, 862, ORDERS, ORDRSP, INVOIC, DELFOR, DELJIT, DESADV
5. Experienced on handling complex Oracle EDI related issues.
6. Must understand the support process.
7. Experience in SI / B2B Integrator business process development and trouble shooting would be an added advantage. 

Skill Requirements

Other Requirements

Maximum Salary (US):  198000
Minimum Salary (US):  114000
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.