Senior Technical Support Specialist
India
Job Description
Senior Technical Support Specialist
Bengaluru, Karnataka

Job Summary

10+  years of experience in managing environments. Good experience in setting up and configure test environments with appropriate hardware, software, and network configurations matching specific test phases or sprints.

Key Responsibilities

Implement and maintain Infrastructure-as-Code (IaC) using Terraform, Ansible, or equivalent tooling
coordinate DevOps team members to automate setup and configuration
Manage shared environment access between teams
Own the environment booking calendar and act as the primary escalation point
Track environment health, performance, and availability
Implement drift detection mechanisms and establish regular refresh cycles
Own environment health dashboards and define SLAs for environment availability across all test stages (SIT, UAT, Performance, Pre-Prod).
Maintain environment inventories
Integrate environment provisioning and teardown into CI/CD pipelines
Good experience in building and implementing strategies for ephemeral and containerised environment strategies
Manager Environment lifecycle management, change control, incident management, capacity planning, and disaster recove

Skill Requirements

AWS , Google Cloud
DevSecOps -CICD/ IaaC/
Configuration Mgmt
Platform Engineering

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.