Senior Technical Support Specialist
India
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Job Description
Senior Technical Support Specialist
Hyderabad, Telangana

Job Summary

Required Skills & ExperienceStrong experience in Java full-stack development, including: Backend: Java, Spring Boot / MicroservicesFrontend: Angular / React / JavaScript frameworksGood understanding of: REST APIs and distributed systemsDatabases (SQL/NoSQL)Cloud platforms (AWS/Azure/GCP preferred)Hands-on experience in: Production support / incident managementLog analysis, debugging, and performance troubleshootingFamiliarity with: Monitoring tools (e.g., Splunk, Dynatrace, App Insights, Prometheus)CI/CD pipelines and deployment processesKnowledge of ITIL / incident management practices is a plus

Key Responsibilities

Required Skills & ExperienceStrong experience in Java full-stack development, including: Backend: Java, Spring Boot / MicroservicesFrontend: Angular / React / JavaScript frameworksGood understanding of: REST APIs and distributed systemsDatabases (SQL/NoSQL)Cloud platforms (AWS/Azure/GCP preferred)Hands-on experience in: Production support / incident managementLog analysis, debugging, and performance troubleshootingFamiliarity with: Monitoring tools (e.g., Splunk, Dynatrace, App Insights, Prometheus)CI/CD pipelines and deployment processesKnowledge of ITIL / incident management practices is a plus

Skill Requirements

Required Skills & ExperienceStrong experience in Java full-stack development, including: Backend: Java, Spring Boot / MicroservicesFrontend: Angular / React / JavaScript frameworksGood understanding of: REST APIs and distributed systemsDatabases (SQL/NoSQL)Cloud platforms (AWS/Azure/GCP preferred)Hands-on experience in: Production support / incident managementLog analysis, debugging, and performance troubleshootingFamiliarity with: Monitoring tools (e.g., Splunk, Dynatrace, App Insights, Prometheus)CI/CD pipelines and deployment processesKnowledge of ITIL / incident management practices is a plus

Other Requirements
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2026 totaled $14.8 billion.