Senior Technical Support Specialist
India
Job Description
Senior Technical Support Specialist
| Bengaluru, KarnatakaHyderabad, Telangana

Job Summary

6+ years of professional software engineering experience, ideally with full-stack or backend/systems depth. Strong proficiency in at least one modern language (e.g., Python, TypeScript/JavaScript, Go, Java) and comfort picking up new stacks quickly Experience with APIs, data pipelines, and system integrations (REST/GraphQL, webhooks, ETL, message queues, etc.)

Key Responsibilities

Design & Development: Architect, build, and maintain scalable, high-performance backend and full-stack services, writing clean, testable code in one or more modern languages (Python, TypeScript/JavaScript, Go, or Java).

API Engineering: Design, develop, and maintain robust REST and GraphQL APIs—including authentication/authorization, versioning, rate-limiting, and clear documentation for internal and external consumers.

Data Pipelines & Integrations: Build and optimize data pipelines, ETL workflows, and system integrations (webhooks, message queues such as Kafka/RabbitMQ/SQS) to move data reliably across distributed and third-party systems.

Reliability & Quality: Ensure availability, scalability, and observability through monitoring, logging, and performance tuning, while championing best practices—code reviews, testing, CI/CD, and secure coding.

Collaboration & Ownership: Partner with product, design, and engineering peers to translate requirements into solutions, mentor junior engineers, and take end-to-end ownership of features from design through production.

Skill Requirements

Languages: Strong proficiency in at least one modern language (Python, TypeScript/JavaScript, Go, or Java); quick to learn new stacks.APIs & Integrations: Hands-on with REST/GraphQL APIs, webhooks, and message queues (Kafka, RabbitMQ, SQS).Data: Experience with data pipelines/ETL and both SQL and NoSQL databases (e.g., PostgreSQL, MongoDB, Redis).Cloud & DevOps: Familiarity with cloud platforms (AWS/Azure/GCP), Docker/Kubernetes, and CI/CD pipelines.Soft Skills: Strong problem-solving, collaboration, and mentoring abilities with end-to-end ownership.

Other Requirements

Demonstrated ability to work independently in ambiguous, fast-changing environments with minimal spec
Strong communication skills — able to explain technical tradeoffs to both engineers and non-technical stakeholders
Comfort with direct customer interaction, including presenting, whiteboarding, and handling pushback gracefully
Bias toward action: willingness to write a script or spike a prototype rather than wait for a perfect plan

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.