Senior Technical Support Specialist
India
Job Description
Senior Technical Support Specialist
Hyderabad, Telangana

Job Summary

Role Summary

We are looking for an SAP PP/DS Systems Analyst to support production planning and detailed scheduling processes, including finite scheduling, production sequencing, resource/capacity planning and integration with S/4HANA.

Key Responsibilities

  • Support SAP PP/DS functionality and day-to-day planning operations.
  • Configure and support detailed and finite production scheduling.
  • Support production sequencing and resource/capacity planning.
  • Analyze capacity constraints and scheduling issues.
  • Maintain and troubleshoot PP/DS-related manufacturing master data.
  • Configure/support relevant planning heuristics.
  • Support integration between PP/DS and S/4HANA.
  • Troubleshoot planning and integration-related production issues.
  • Support data interfaces using CPI-DS.
  • Monitor and troubleshoot scheduled integrations/jobs using Control-M.
  • Work with manufacturing and supply-chain stakeholders to understand requirements.
  • Prepare functional specifications, testing documentation and operational procedures.
  • Support incidents, service requests, enhancements and recurring activities.

Key Responsibilities

Role Summary

We are looking for an SAP PP/DS Systems Analyst to support production planning and detailed scheduling processes, including finite scheduling, production sequencing, resource/capacity planning and integration with S/4HANA.

Key Responsibilities

  • Support SAP PP/DS functionality and day-to-day planning operations.
  • Configure and support detailed and finite production scheduling.
  • Support production sequencing and resource/capacity planning.
  • Analyze capacity constraints and scheduling issues.
  • Maintain and troubleshoot PP/DS-related manufacturing master data.
  • Configure/support relevant planning heuristics.
  • Support integration between PP/DS and S/4HANA.
  • Troubleshoot planning and integration-related production issues.
  • Support data interfaces using CPI-DS.
  • Monitor and troubleshoot scheduled integrations/jobs using Control-M.
  • Work with manufacturing and supply-chain stakeholders to understand requirements.
  • Prepare functional specifications, testing documentation and operational procedures.
  • Support incidents, service requests, enhancements and recurring activities.

Skill Requirements

Required Skills

  • SAP PP/DS
  • Detailed Scheduling
  • Finite Scheduling
  • Production Sequencing
  • Resource Planning
  • Capacity Planning
  • Manufacturing Master Data
  • Planning Heuristics
  • S/4HANA Integration
  • CPI-DS
  • Control-M

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.