Job Summary

• Support the installation, configuration, and start-up of control software, operator interfaces, communication functions, and related systems for semiconductor manufacturing equipment.
• Install software after equipment installation, configure parameters, verify operation, and check and update software versions.
• Perform initial troubleshooting for equipment alarms, communication errors, and control malfunctions; collect logs; analyze causes; and support recovery.
• Reproduce reported issues, escalate them to development and design teams, and verify the application of corrected software versions.
• Verify communications between the equipment and the factory host, collect data, and confirm interfaces with external devices.
• Provide customers with operating instructions, technical explanations, responses to inquiries, and completion reports.
• Create and update work procedures, checklists, fault reports, investigation reports, and related documentation.
• Comply with local safety rules, information security requirements, quality procedures, and confidentiality obligations.
• As required, support equipment modifications, preventive maintenance, function verification, and production ramp-up activities.

Key Responsibilities

• Support the installation, configuration, and start-up of control software, operator interfaces, communication functions, and related systems for semiconductor manufacturing equipment.
• Install software after equipment installation, configure parameters, verify operation, and check and update software versions.
• Perform initial troubleshooting for equipment alarms, communication errors, and control malfunctions; collect logs; analyze causes; and support recovery.
• Reproduce reported issues, escalate them to development and design teams, and verify the application of corrected software versions.
• Verify communications between the equipment and the factory host, collect data, and confirm interfaces with external devices.
• Provide customers with operating instructions, technical explanations, responses to inquiries, and completion reports.
• Create and update work procedures, checklists, fault reports, investigation reports, and related documentation.
• Comply with local safety rules, information security requirements, quality procedures, and confidentiality obligations.
• As required, support equipment modifications, preventive maintenance, function verification, and production ramp-up activities.

Skill Requirements

• Experience in software-related work involving semiconductor manufacturing equipment, industrial equipment, factory automation equipment, inspection equipment, medical equipment, robotics, or similar systems. Semiconductor experience is not mandatory. Staffing target: 2 persons with 5 or more years of experience and 2 persons with less than 5 years of experience.
• Practical experience in software development, evaluation, maintenance, technical support, or equipment-control-related work.
• Basic experience operating and configuring Windows or Linux environments and reviewing logs. Linux experience is preferred.
• Basic knowledge of or practical experience with at least one programming language, such as C, C++, C#, Python, or Java. C++ is preferred.
• Basic knowledge of networks such as TCP/IP and a fundamental understanding of communications between equipment and peripheral devices.
• Ability to organize fault conditions and accurately explain reproduction conditions, logs, frequency of occurrence, and scope of impact to relevant parties.
• Language requirements: Native-level Chinese is mandatory. Japanese at JLPT N2 level or above is preferred, or business-level English is required. Priority: Japanese over English.
• Ability to comply with prescribed safety, quality, information security, and confidentiality rules.
• Ability to work in cleanroom environments, wear protective equipment, travel domestically and internationally, and work shifts as required.

Other Requirements