Senior Track Lead
India
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Job Description
Senior Track Lead
Pune, Maharashtra

Job Summary

Scope of Responsibilities
• L2/L3 production support for banking platforms
• Incident and Major Incident Management
• End-to-end service health monitoring
• RCA, problem management, and risk remediation support
• Change, release, and service transition support
• Resilience, DR, and regulatory testing support
Technical Skills
Mandatory:
• Enterprise banking application support experience
• UBS Bank-in-a-Box architecture exposure (Digital, Core Banking, Payments)  - preferred
• Middleware: IBM MQ, messaging platforms – Support knowledge
• Databases: Oracle / SQL
• OS: Linux / Unix / Windows (Server)
• Monitoring & ITSM tools (e.g., ServiceNow)
Experience Requirements
• 4–6+ years in production/application support
• Banking or financial services background preferred
• Regulated environment exposure desirable

 

Key Responsibilities

Scope of Responsibilities
• L2/L3 production support for banking platforms
• Incident and Major Incident Management
• End-to-end service health monitoring
• RCA, problem management, and risk remediation support
• Change, release, and service transition support
• Resilience, DR, and regulatory testing support

Skill Requirements

Technical Skills
Mandatory:
• Enterprise banking application support experience
• UBS Bank-in-a-Box architecture exposure (Digital, Core Banking, Payments)  - preferred
• Middleware: IBM MQ, messaging platforms – Support knowledge
• Databases: Oracle / SQL
• OS: Linux / Unix / Windows (Server)
• Monitoring & ITSM tools (e.g., ServiceNow)

Other Requirements

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Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.