SeniorAdministrator - IBM Websphere, Weblogic & JBoss Application Server
India
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Job Description
SeniorAdministrator - IBM Websphere, Weblogic & JBoss Application Server
Chennai, Tamil Nadu

Job Summary

The Sr. Administrator for Support & Operations plays a vital role in delivering advanced technical support for Websphere Application Server and BEA WebLogic. This position is essential for troubleshooting complex incidents, performing root cause analyses, and ensuring operational excellence while enhancing customer satisfaction through effective resolution strategies.

 

DePuy Synthes – Middleware WebMethods Job Descriptions Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support Role Summary The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare environment. Key Responsibilities Provide L2 production support for Software AG webMethods Integration Server. Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues. Perform log analysis, issue diagnosis, and incident resolution. Support deployments using webMethods Deployer. Handle configuration changes, minor fixes, and patch support. Monitor platform health and respond to alerts. Support SSL/TLS certificates and partner connectivity. Follow ITIL processes (Incident, Change, Problem Management). Ensure compliance with J&J quality and security standards. Technical Skills Software AG webMethods (Integration Server) SOAP / REST APIs SFTP, JMS, AS2 Linux (basic), Oracle DB (basic SQL) SOAP UI, Postman, webMethods Deployer HA / DR awareness

Key Responsibilities

1. Provide Advanced Technical Support For Websphere Application Server And Bea Weblogic By Diagnosing And Resolving Complex Incidents, Ensuring Adherence To Quality Standards And Regulatory Requirements.
2. Conduct Thorough Root Cause Analysis For Escalated Technical Issues, Implementing Effective Solutions To Resolve Both Technical And Security Challenges.
3. Lead Value-Added Initiatives Such As Updating And Managing The Knowledge Base, Conducting Training Sessions For New Team Members, And Coaching Analysts To Enhance Team Capabilities.
4. Resolve Complex Support Tickets Within Agreed Slas, Collaborating With Cross-Functional Teams To Ensure Seamless Operations And Maintain A Robust Security Posture.
5. Enhance Customer Experience And Satisfaction By Achieving First Call Resolution, Minimizing Rejected Resolutions And Case Reopenings, While Proactively Mitigating Potential Security Threats.

DePuy Synthes – Middleware WebMethods Job Descriptions Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support Role Summary The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare environment. Key Responsibilities Provide L2 production support for Software AG webMethods Integration Server. Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues. Perform log analysis, issue diagnosis, and incident resolution. Support deployments using webMethods Deployer. Handle configuration changes, minor fixes, and patch support. Monitor platform health and respond to alerts. Support SSL/TLS certificates and partner connectivity. Follow ITIL processes (Incident, Change, Problem Management). Ensure compliance with J&J quality and security standards. Technical Skills Software AG webMethods (Integration Server) SOAP / REST APIs SFTP, JMS, AS2 Linux (basic), Oracle DB (basic SQL) SOAP UI, Postman, webMethods Deployer HA / DR awareness

Skill Requirements

1. In-Depth Knowledge Of Websphere Application Server And Bea Weblogic.
2. Strong Troubleshooting And Problem-Solving Skills In Support Operations.
3. Familiarity With Itil Principles And Incident Management Processes.
4. Excellent Communication Skills For Effective Interaction With Customers And Team Members.

DePuy Synthes – Middleware WebMethods Job Descriptions Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support Role Summary The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare environment. Key Responsibilities Provide L2 production support for Software AG webMethods Integration Server. Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues. Perform log analysis, issue diagnosis, and incident resolution. Support deployments using webMethods Deployer. Handle configuration changes, minor fixes, and patch support. Monitor platform health and respond to alerts. Support SSL/TLS certificates and partner connectivity. Follow ITIL processes (Incident, Change, Problem Management). Ensure compliance with J&J quality and security standards. Technical Skills Software AG webMethods (Integration Server) SOAP / REST APIs SFTP, JMS, AS2 Linux (basic), Oracle DB (basic SQL) SOAP UI, Postman, webMethods Deployer HA / DR awareness

Other Requirements

1. Optional But Valuable: Oracle Weblogic Server 12C Certification.
2. Optional But Valuable: Itil Foundation Certification

DePuy Synthes – Middleware WebMethods Job Descriptions Middleware WebMethods – L2 Project: DePuy Synthes (Johnson & Johnson) Location: Chennai / Noida (Offshore) Experience: 4–7 Years Shift: 24×7 Rotational Support Role Summary The WebMethods L2 Engineer provides production support for DePuy middleware integration platforms, ensuring reliable and compliant integrations across enterprise systems in a regulated healthcare environment. Key Responsibilities Provide L2 production support for Software AG webMethods Integration Server. Troubleshoot SOAP, REST, SFTP, JMS, and AS2 integration issues. Perform log analysis, issue diagnosis, and incident resolution. Support deployments using webMethods Deployer. Handle configuration changes, minor fixes, and patch support. Monitor platform health and respond to alerts. Support SSL/TLS certificates and partner connectivity. Follow ITIL processes (Incident, Change, Problem Management). Ensure compliance with J&J quality and security standards. Technical Skills Software AG webMethods (Integration Server) SOAP / REST APIs SFTP, JMS, AS2 Linux (basic), Oracle DB (basic SQL) SOAP UI, Postman, webMethods Deployer HA / DR awareness

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.