SeniorAdministrator - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
India
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Job Description
SeniorAdministrator - MS Windows,Endpoint Management,Hyper-V,MS Cluster Server
Nagpur, Maharashtra

Job Summary

Role Summary

Server Support Engineer is responsible for managing, monitoring, and maintaining enterprise server infrastructure (physical and virtual), ensuring high availability, performance, and security of systems across production environments.

 

Key Responsibilities

Key Responsibilities

1. Server Administration & OperationsManage and support Windows/Linux server environments (installation, configuration, upgrades) Handle day-to-day server operations including patching, backup, and maintenance  Ensure high availability and uptime of server infrastructure [HCL - Serv...ces 011226 | Word]

2. Monitoring & Incident Management Monitor server health, performance, and capacity using monitoring tools Investigate and resolve Incidents and Problems requiring technical expertise [HCL - Serv...ces 011226 | Word] Perform root cause analysis (RCA) and drive permanent fixes (Problem Management)

3. Platform & Infrastructure Support Manage: Operating systems (multiple OS versions) [HCL - Serv...ces 011226 | Word] Virtualization platforms / Hypervisors (VMware/Hyper-V) [HCL - Serv...ces 011226 | Word] Storage connectivity (MPIO, iSCSI, SAN/NAS) [HCL - Serv...ces 011226 | Word]\ Support clustering and high availability systems (e.g., MSCS, VCS, VMware clustering) [HCL - Serv...ces 011226 | Word]

4. Security & Compliance Implement security patches and updates Manage: Antivirus / endpoint protection [HCL - Serv...ces 011226 | Word] Authentication services (AD/LDAP/Kerberos) [HCL - Serv...ces 011226 | Word] Ensure compliance with internal security policies and audit requirements

5. Performance & Capacity Management Monitor system performance and utilization Perform capacity planning and optimization Analyze logs and trends to improve system efficiency [HCL - Serv...ces 011226 | Word]

6. Backup, Recovery & DR Configure and manage backup/restore processes Support disaster recovery (DR) drills and readiness Ensure data integrity and availability

7. Documentation & Governance Maintain accurate documentation for: Build/configuration SOPs / runbooks Troubleshooting steps Ensure adherence to SLAs and operational processes

8. Collaboration & Escalation

Work closely with:\\\\r\\\\n\\\\r\\\\nNetwork / Storage / Security teams\\\\r\\\\nApplication teams\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nEscalate critical issues and coordinate resolution across teams\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nRequired Skills & Experience\\\\r\\\\nTechnical Skills\\\\r\\\\n\\\\r\\\\nStrong knowledge of:\\\\r\\\\n\\\\r\\\\nWindows Server / Linux Administration\\\\r\\\\nVirtualization (VMware / Hyper-V)\\\\r\\\\nActive Directory basics\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nUnderstanding of:\\\\r\\\\n\\\\r\\\\nClustering & high availability\\\\r\\\\nMonitoring tools (e.g., SolarWinds, Splunk, etc.)\\\\r\\\\nBackup tools (e.g., NetBackup, Veeam)\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nProcess Knowledge\\\\r\\\\n\\\\r\\\\nITIL processes:\\\\r\\\\n\\\\r\\\\nIncident Management\\\\r\\\\nProblem Management\\\\r\\\\nChange Management\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nOther Skills\\\\r\\\\n\\\\r\\\\nStrong troubleshooting and analytical skills\\\\r\\\\nAbility to work in 24x7 support environment\\\\r\\\\nGood communication and documentation skills\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nPreferred Qualifications\\\\r\\\\n\\\\r\\\\nBachelor’s degree in IT / Computer Science\\\\r\\\\nCertifications (optional but preferred):\\\\r\\\\n\\\\r\\\\nMicrosoft / Linux certifications\\\\r\\\\nVMware certification (VCP)\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nExperience in cloud (Azure / AWS) is an added advantage\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nTypical Work Environment\\\\r\\\\n\\\\r\\\\n24x7 rotational sh

Skill Requirements

Required Skills & ExperienceTechnical Skills Strong knowledge of:Windows Server / Linux Administration Virtualization (VMware / Hyper-V) Active Directory basics Understanding of: Clustering & high availability Monitoring tools (e.g., SolarWinds, Splunk, etc.) Backup tools (e.g., NetBackup, Veeam) Process Knowledge

ITIL processes:Incident Management

Problem Management

Change Management

Other Requirements

Other Skills\\\\r\\\\n\\\\r\\\\nStrong troubleshooting and analytical skills\\\\r\\\\nAbility to work in 24x7 support environment\\\\r\\\\nGood communication and documentation skills\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nPreferred Qualifications\\\\r\\\\n\\\\r\\\\nBachelor’s degree in IT / Computer Science\\\\r\\\\nCertifications (optional but preferred):\\\\r\\\\n\\\\r\\\\nMicrosoft / Linux certifications\\\\r\\\\nVMware certification (VCP)\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nExperience in cloud (Azure / AWS) is an added advantage\\\\r\\\\n\\\\r\\\\n\\\\r\\\\nTypical Work Environment\\\\r\\\\n\\\\r\\\\n24x7 rotational shifts / on-call support\\\\r\\\\nHandling production-critical systems with strict SLA commitments
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.