Job Summary
Job Summary : Keywords: Linux administration, Ansible automation (roles, modules, collections, Jinja2, dynamic inventory), Python scripting, Terraform infrastructure as code, RESTful API integration, HPE ProLiant Bare-Metal servers, HPE Alletra MP storage systems, virtualization platforms (VMware vSphere, OpenStack, KVM, Nutanix AHV), CI/CD pipelines (Jenkins, GitLab), networking and security fundamentals, troubleshooting and debugging, GitOps workflows, containerization (Docker, Kubernetes), monitoring and logging (Prometheus, Grafana, ELK/EFK), SQL basics, backup and disaster recovery automation, internal developer portal familiarity, analytical thinking, innovation, and cross-functional collaboration. Job Responsibilities : Keywords: Linux administration, Ansible automation (roles, modules, collections, Jinja2, dynamic inventory), Python scripting, Terraform infrastructure as code, RESTful API integration, HPE ProLiant Bare-Metal servers, HPE Alletra MP storage systems, virtualization platforms (VMware vSphere, OpenStack, KVM, Nutanix AHV), CI/CD pipelines (Jenkins, GitLab), networking and security fundamentals, troubleshooting and debugging, GitOps workflows, containerization (Docker, Kubernetes), monitoring and logging (Prometheus, Grafana, ELK/EFK), SQL basics, backup and disaster recovery automation, internal developer.Job Description : Should be able to consult and front end and guide the customer on Automation & DevSecOps as a consultant
Key Responsibilities
2. Conduct Thorough Root Cause Analysis For Escalated Issues, Leveraging Python And Aws Cloud Formation To Implement Effective Solutions And Enhance System Reliability.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts On Best Practices In Support Operations.
4. Resolve Complex Support Tickets Within Agreed Slas By Collaborating With Cross-Functional Teams, Ensuring A Seamless Operational Workflow And Robust Security Posture.
5. Foster Positive Customer Experiences And Achieve High Csat Scores By Driving First Call Resolution And Minimizing Case Reopens Through Proactive Issue Mitigation And Security Threat Management.
Skill Requirements
Skill Requirement : Keywords: Linux administration, Ansible automation (roles, modules, collections, Jinja2, dynamic inventory), Python scripting, Terraform infrastructure as code, RESTful API integration, HPE ProLiant Bare-Metal servers, HPE Alletra MP storage systems, virtualization platforms (VMware vSphere, OpenStack, KVM, Nutanix AHV), CI/CD pipelines (Jenkins, GitLab), networking and security fundamentals, troubleshooting and debugging, GitOps workflows, containerization (Docker, Kubernetes), monitoring and logging (Prometheus, Grafana, ELK/EFK), SQL basics, backup and disaster recovery automation, internal developer portal familiarity, analytical thinking, innovation, and cross-functional collaboration.
Other Requirements
Other Requirement : Should be able to consult and front end and guide the customer on Automation & DevSecOps as a consultant.