SeniorAdministrator - Ansible, Terraform, GITHub
India
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Job Description
SeniorAdministrator - Ansible, Terraform, GITHub
Bangalore, Karnataka

Job Summary

Monitor multi-cloud environments via Service Now tickets and other customer communication channels\r\n Build cloud resources in Azure as requested by end-users\r\n Collaborate with L2/L3 teams to respond customer queries and escalate issues\r\n Provide first-level triage, basic troubleshooting, and issue escalation following different runbooks\r\n Deleting cloud accounts(AWS/Azure/GCP) and their resources as per the request \r\n Building cloud resources using Jenkins pipelines.

Primary Skill: AWS and Azure Cloud Computing, Jenkins\\\\r\\\\nSecondary Skill: GCP and Alibaba, ITSM tool experience\\\\r\\\\nGood To Have: Related certifications

Key Responsibilities

Monitor multi-cloud environments via Service Now tickets and other customer communication channels\r\n Build cloud resources in Azure as requested by end-users\r\n Collaborate with L2/L3 teams to respond customer queries and escalate issues\r\n Provide first-level triage, basic troubleshooting, and issue escalation following different runbooks\r\n Deleting cloud accounts(AWS/Azure/GCP) and their resources as per the request \r\n Building cloud resources using Jenkins pipelines.

Skill Requirements

Basic understanding of cloud computing concepts and services \r\n Experience with ticketing systema (preferred: Service Now)\r\n Excellent communication and problem-solving skills\r\n Willingness to work in a 24X7 support environment (rotational shifts)

Other Requirements

Monitor multi-cloud environments via Service Now tickets and other customer communication channels\r\n Build cloud resources in Azure as requested by end-users\r\n Collaborate with L2/L3 teams to respond customer queries and escalate issues\r\n Provide first-level triage, basic troubleshooting, and issue escalation following different runbooks\r\n Deleting cloud accounts(AWS/Azure/GCP) and their resources as per the request \r\n Building cloud resources using Jenkins pipelines.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.