SeniorAdministrator - Asset Management, ServiceNow
India
Apply now
Job Description
SeniorAdministrator - Asset Management, ServiceNow
Bengaluru, Karnataka

Job Summary

ServiceNow HRSD BSA Role Summary Translates HR processes into HRSD solutions, focusing on employee experience, case management, and lifecycle workflows. Key Responsibilities • Gather requirements for HR Case Management and Lifecycle Events • Design HR workflows, approvals, and SLAs • Collaborate with HR stakeholders • Support UAT and process optimization • Define HR KPIs and reporting Required Skills • HRSD experience and HR process knowledge • Case management and lifecycle workflows understanding • Strong stakeholder communication Preferred Qualifications (Certifications) • ServiceNow CSA • ITIL v4 Foundation • HR domain certifications (preferred)

Key Responsibilities

ServiceNow HRSD BSA Role Summary Translates HR processes into HRSD solutions, focusing on employee experience, case management, and lifecycle workflows. Key Responsibilities • Gather requirements for HR Case Management and Lifecycle Events • Design HR workflows, approvals, and SLAs • Collaborate with HR stakeholders • Support UAT and process optimization • Define HR KPIs and reporting Required Skills • HRSD experience and HR process knowledge • Case management and lifecycle workflows understanding • Strong stakeholder communication Preferred Qualifications (Certifications) • ServiceNow CSA • ITIL v4 Foundation • HR domain certifications (preferred)

Skill Requirements

ServiceNow HRSD BSA Role Summary Translates HR processes into HRSD solutions, focusing on employee experience, case management, and lifecycle workflows. Key Responsibilities • Gather requirements for HR Case Management and Lifecycle Events • Design HR workflows, approvals, and SLAs • Collaborate with HR stakeholders • Support UAT and process optimization • Define HR KPIs and reporting Required Skills • HRSD experience and HR process knowledge • Case management and lifecycle workflows understanding • Strong stakeholder communication Preferred Qualifications (Certifications) • ServiceNow CSA • ITIL v4 Foundation • HR domain certifications (preferred)

Other Requirements

ServiceNow HRSD BSA Role Summary Translates HR processes into HRSD solutions, focusing on employee experience, case management, and lifecycle workflows. Key Responsibilities • Gather requirements for HR Case Management and Lifecycle Events • Design HR workflows, approvals, and SLAs • Collaborate with HR stakeholders • Support UAT and process optimization • Define HR KPIs and reporting Required Skills • HRSD experience and HR process knowledge • Case management and lifecycle workflows understanding • Strong stakeholder communication Preferred Qualifications (Certifications) • ServiceNow CSA • ITIL v4 Foundation • HR domain certifications (preferred)
Apply now
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.