Job Summary

Job Responsibilities : • Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions • Takes leadership role in execution of delivery projects • Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) • Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans • Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures). • Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Job Summary : • Drives technology design, implementation, execution and/or optimization for customer projects/accounts. • Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes • Assists customers with integration and implementation of tools, systems and service assurance • Supports presale activities and translate business requirements into solution design • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues • Creates and delivers customer collateral, portals, documentation and knowledge transfer • Aligns technical deliverables to customer business outcomes • Drives customer technology transitions, influencing solution architectures and services • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals • Drives technology design, implementation, execution and/or optimization for customer projects/accounts. • Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes • Assists customers with integration and implementation of tools, systems and service assurance • Supports presale activities and translate business requirements into solution design • Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues • Creates and delivers customer collateral, portals, documentation and knowledge transfer • Aligns technical deliverables to customer business outcomes • Drives customer technology transitions, influencing solution architectures and services • Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals Job Description : \\\\r\\\\n\\\\r\\\\n• Skills: Proven experience in implementing troubleshooting and/or Security solutions across Enterprise and Service provider environments. \\\\r\\\\n\\\\r\\\\nAbility to troubleshoot, own and resolve implementation problems during migrations \\\\r\\\\n\\\\r\\\\n• Competencies: Technical expertise in Security technology domain with demonstrated expertise in one or more of the following areas – Network Access Control (Identity Services Engine), VPN, Network segmentation (Firewalls Cisco ASA, Next Gen FW

Key Responsibilities

NA

Skill Requirements

Skill Requirement : • Skills: Proven experience in implementing troubleshooting and/or Security solutions across Enterprise and Service provider environments. Ability to troubleshoot, own and resolve implementation problems during migrations • Competencies: Technical expertise in Security technology domain with demonstrated expertise in one or more of the following areas – Network Access Control (Identity Services Engine), VPN, Network segmentation (Firewalls Cisco ASA, Next Gen FW, Cisco NG IPS), Advanced Threat Response, Content Security (WSA, ESA), Cloud Security (Umbrella, Cloudlock), Secure Workload, Secure Network Analytics (SNA) • Language Requirements: Fluency in English, language skills like French, German, Italian, Spanish are added advantage • Certifications: CCIE/CCNP Security (or equivalent), is a plus as well as any programming languages. Programming skills (Python) is a plus.

Other Requirements

Other Requirement : • Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred. • Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred.