SeniorAdministrator - Cisco Identity Services Engine (ISE)
India
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Job Description
SeniorAdministrator - Cisco Identity Services Engine (ISE)
| Bengaluru, KarnatakaGautam Buddha Nagar, Uttar Pradesh

Job Summary

Job Summary : This role focuses on device management, remediation, event analysis, and providing world-class customer service. Job responsibilities include troubleshooting, diagnosing and resolving problems in complex customer networks, working in a global 24x7 organization. An ideal candidate will have prior NOC/SOC experience, working against timelines in a fast paced environment. A strong working understanding of Security platforms and technologies is necessary for a successful candidate. Excellent communication skills over video, web conference, and chat are required to succeed in the global Team.
Job Responsibilities : CX is a team of extraordinary technical guides whose #1 focus is to deliver world-class customer experience. We help tackle the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, growing customer happiness metrics, industry recognition, and employee happiness scores. As part of the Cisco CMS organization, you will be part of a dynamic, fast paced and encouraging team, where you’ll learn and grow as you run the technical support for some of Cisco\'s biggest customers. You will be given the opportunity to work alongside many of Cisco\'s Technical and Advanced Service organizations and will receive unusual insight into the IT services industry all the way from pre-sales to day 2 support , focused on some of Cisco’s key customers.
Job Description : CCNA, CCNP and ITIL 

Key Responsibilities

NA

Skill Requirements

Skill Requirement : - Excellent understanding of the TCP/IP protocol suite. - Configuring, Upgrade & Maintaining Firewall, IDS/IPS platforms. - Setup and managed Site-to-site IPSec VPN Tunnels. - Monitors system resource allocation and utilization. - Firewall rule creation, migrations, and re-certification. - Design, setting engineering standards, Configure, administer, and document firewall infrastructure. - Experience in performance tuning and optimization of firewalls and firewall policy’s. - Experience with Implementation and build of firewalls from scratch - Experience working on Firewall Rule base analysers and optimization approaches. - In depth understanding of Network ports, NAT, PAT and Access Lists. - Possesses utmost troubleshooting skills in the areas of security and networking. - Ability to take and read packet level network traces. - Strong IDS/IPS investigative, troubleshooting and analysis expertise. - Experience in IT Security assessments, implementing new security solutions & systems such as IPS, IDS, and firewalls. Working, demonstrated hands-on product and technology skills mentioned above in several of the following areas (more a plus): • Checkpoint Firewalls • Juniper Firewall • Fortinet Firewalls • TippingPoint (Trend Micro) IDS/IPS • Juniper IDS • Citrix WAF (Web Application Firewalls) • Firemon Security Management Suite

 

Other Requirements

Other Requirement : Minimum of 4+ years of experience in Security or Network support. Strong practical knowledge of Security platforms and technology. Proven crisis management skills. Strong analytical, problem solving and organizational skills. Strong written and verbal communications skills. Required Professional Qualifications BS in Engineering/Computer Science/IT and/or equivalent experience. Certifications.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.